At a Glance
- Tasks: Deliver top-notch customer service and manage stock on trains.
- Company: Rail Gourmet, part of East Midlands Train, known for its supportive team.
- Benefits: Earn £13.45 per hour with excellent training and employee perks.
- Other info: Flexible part-time role with 20 hours per week.
- Why this job: Join a fun team and enhance your customer service skills while travelling.
- Qualifications: Motivated individuals with a passion for customer service.
The predicted salary is between 27800 - 27800 € per year.
Rail Gourmet in Nottingham is seeking motivated individuals for the role of On Board Host with East Midlands Train (EMR). The position is part-time, requiring 20 hours per week, offering a pay rate of £13.45 per hour.
As an On Board Host, you will deliver outstanding customer service by providing at-seat trolley service on trains, managing stock, and assisting passengers. Join a supportive team with excellent training and various employee benefits.
On-Board Host (Part-Time) — In-Train Service & Sales in Nottingham employer: SSP UK & Ireland
Rail Gourmet in Nottingham is an excellent employer, offering a supportive work environment where you can thrive as an On Board Host. With comprehensive training and a focus on employee development, you'll have the opportunity to enhance your skills while enjoying competitive pay and various benefits. Join a dynamic team dedicated to delivering exceptional service and making every journey memorable for our passengers.
StudySmarter Expert Advice🤫
We think this is how you could land On-Board Host (Part-Time) — In-Train Service & Sales in Nottingham
✨Tip Number 1
Get to know the company! Research Rail Gourmet and East Midlands Train. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As an On Board Host, you'll be interacting with passengers all the time. Role-play scenarios with friends or family to get comfortable with handling different situations and providing top-notch service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as an On Board Host. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! We make it super easy to submit your application directly. This way, you can ensure your details are in the right hands and you’ll be one step closer to landing that part-time gig with Rail Gourmet.
We think you need these skills to ace On-Board Host (Part-Time) — In-Train Service & Sales in Nottingham
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing great customer service. Share any experiences where you've gone the extra mile for someone, as this will really resonate with us.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the On-Board Host role. Highlight relevant skills and experiences that match the job description, so we can see how you'd fit right in with our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Customer Service Basics
As an On Board Host, customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Familiarise Yourself with the Role
Read up on what being an On Board Host entails. Understand the responsibilities like managing stock and providing at-seat service. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Team Spirit
Rail Gourmet values teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you collaborated effectively or supported your colleagues, as this will demonstrate that you're a great fit for their supportive environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows that you take the opportunity seriously and are ready to represent the company well, just like you would as an On Board Host.
