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- Tasks: Provide exceptional at-seat service on trains while managing stock and transactions.
- Company: Leading catering service provider with a focus on customer satisfaction.
- Benefits: Discounts, award-winning training, and dynamic career opportunities.
- Why this job: Engage with passengers and make their travel experience memorable.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full-time role in Nottingham with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading catering service provider is seeking a motivated On Board Host for full-time work in Nottingham. In this role, you will provide 'at seat trolley service' on trains, ensuring outstanding customer service while managing stock and handling transactions.
The ideal candidate will excel in engaging with passengers, achieving sales targets, and adhering to hygiene and safety standards.
Join us for dynamic career opportunities and a range of benefits including discounts and an award-winning training program.
On-Board Host — Elevate Rail Dining & Guest Service in Nottingham employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Board Host — Elevate Rail Dining & Guest Service in Nottingham
✨Tip Number 1
Get to know the company! Research Elevate Rail Dining & Guest Service and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be engaging with passengers, think about scenarios where you can demonstrate outstanding service. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Be ready to talk numbers! Since achieving sales targets is part of the role, prepare to discuss any previous experiences where you met or exceeded goals. Show us how you can contribute to the team's success!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace On-Board Host — Elevate Rail Dining & Guest Service in Nottingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you engage with others and your passion for customer service. Don’t be afraid to share a little about yourself and why you’re excited about this role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for the On-Board Host position. Be specific about your achievements and how they relate to the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand what being an On-Board Host entails. Familiarise yourself with the responsibilities like providing 'at seat trolley service' and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about engaging with passengers, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your suitability for the position.
✨Prepare for Sales-Related Questions
As achieving sales targets is part of the job, be prepared to talk about your experience with sales. Think of times when you successfully upsold products or met sales goals. This will highlight your ability to contribute to the team's success.
✨Understand Hygiene and Safety Standards
Familiarise yourself with basic hygiene and safety standards relevant to food service. You might be asked how you would ensure compliance in your role. Showing that you take these standards seriously will reflect well on your commitment to providing a safe and pleasant experience for passengers.
