At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and ensure top-notch customer service.
- Company: Join SSP at Newcastle Airport, a vibrant hospitality leader.
- Benefits: Earn £13.30 per hour plus incentives, enjoy discounted meals and employee perks.
- Other info: Award-winning training and development opportunities await you!
- Why this job: Make an impact every day in a fast-paced, rewarding environment.
- Qualifications: Previous leadership experience in hospitality or retail is preferred.
Pay Rate: £13.30 per hour, plus an incentive of £1.50 per hour for hours worked between midnight and 6am, bringing your rate to £14.80 per hour.
Full Time (40hrs). Hours of operation 4:00 am to 10:00 pm, across weekdays, weekends, bank, and public holidays.
About You
Hospitality moves fast – thrive on action, love leading people, and want to make an impact every day.
- 5 years of references and Criminal Record Check required.
- Must be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Shift Supervisor Role
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, being the go‑to person for customer and team queries.
- Results focused, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy hospitality or retail is ideal; experience with night shifts is a plus.
Benefits
- Discounted meals while on shifts.
- Employee discounts.
- Friends and Family discount app.
- Award-winning training, apprenticeships and development programs.
- Health & wellbeing support.
- A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Apply
Step up, lead brilliantly and apply today to join SSP as a Shift Supervisor! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Shift Supervisor in Newcastle upon Tyne employer: SSP UK & Ireland
At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture that thrives on teamwork and energy. As a Shift Supervisor at Newcastle Airport, you'll enjoy competitive pay rates, including incentives for night shifts, alongside comprehensive training and development opportunities to help you grow in your career. With employee discounts, health and wellbeing support, and a commitment to diversity, we ensure that every team member feels valued and empowered to make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality scene, especially those who’ve worked at places like Burger King. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share stories about how you’ve led teams through busy shifts. Highlighting your experience in fast-paced environments will make you stand out.
✨Tip Number 3
Be ready for action! Prepare for interviews by thinking of examples where you’ve solved problems on the fly or improved team performance. This role is all about taking ownership, so show them you’re up for the challenge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at SSP.
We think you need these skills to ace Shift Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the fast-paced world of hospitality shine through. We want to see how you thrive in busy environments and how you inspire others to deliver top-notch service.
Highlight Your Leadership Skills:As a Shift Supervisor, leading a team is key. Make sure to include examples of your previous experience in leading teams, especially in high-pressure situations. We’re looking for those who can keep the energy high and the atmosphere positive!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Remember, we want to know why you’re the best choice for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at SSP!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Supervisor at Burger King involves. Familiarise yourself with the responsibilities like leading a team, managing busy shifts, and ensuring great customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role is all about leading a team, be ready to share specific examples of how you've successfully managed a team in a fast-paced environment. Think about times when you motivated your team or solved problems on the fly. This will demonstrate your ability to thrive under pressure.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling difficult customers or managing a busy shift. Practice your responses to these types of questions so you can showcase your problem-solving skills and ability to keep the energy high in a bustling environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
