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- Tasks: Provide at-seat dining service and ensure customers have a great experience.
- Company: Join SSP UK & Ireland, a leader in on-board hospitality.
- Benefits: Earn £13.65 per hour plus discounts and training opportunities.
- Other info: Flexible part-time hours with a chance to grow your skills.
- Why this job: Be part of a dynamic team and enhance customer journeys.
- Qualifications: Motivated individuals with a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
SSP UK & Ireland is looking for a motivated individual for the On Board Host position with TransPennine Express at Newcastle Central Station. The role is permanent part-time, requiring 20 hours per week with rotational shifts.
Responsibilities include:
- Providing at-seat service
- Managing stock
- Ensuring excellent customer service
The position offers competitive pay at £13.65 per hour and various employee benefits, including discounts and training programs. Candidates must complete a DBS check upon selection.
Rail On-Board Host – Part-Time Dining Service in Newcastle upon Tyne employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail On-Board Host – Part-Time Dining Service in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research SSP UK & Ireland and TransPennine Express. Understanding their values and what they stand for will help you connect during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since the role involves providing at-seat service, think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine when discussing your suitability for the position.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at SSP or TransPennine Express. They can give you insider tips on what the interview process is like and what qualities they value most in an On-Board Host.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join the team. Don't miss out on this opportunity!
We think you need these skills to ace Rail On-Board Host – Part-Time Dining Service in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing excellent customer service. Share any relevant experiences that highlight your ability to engage with customers and make their experience enjoyable.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the On-Board Host role. Highlight your skills in managing stock and providing at-seat service, as these are key responsibilities of the job. We want to see how you fit into our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Role Inside Out
Before the interview, make sure you understand what being a Rail On-Board Host entails. Familiarise yourself with the responsibilities like at-seat service and stock management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle various situations with a positive attitude.
✨Prepare for Rotational Shifts
As the role involves rotational shifts, be prepared to discuss your availability and flexibility. It’s a good idea to have a clear understanding of your schedule and how you can adapt to different working hours, as this shows your commitment to the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs or employee benefits mentioned in the job description. This not only shows your interest in the company but also helps you gauge if it’s the right fit for you.