At a Glance
- Tasks: Lead a team in catering operations and manage inventory for TransPennine Express.
- Company: Join SSP UK & Ireland, a leader in rail catering.
- Benefits: Earn £15.55 per hour, enjoy discounted meals and training opportunities.
- Other info: Exciting opportunity for career growth in a dynamic environment.
- Why this job: Make a real impact in the catering industry while growing your career.
- Qualifications: Must be 18+ with a passion for customer service and leadership.
The predicted salary is between 32300 - 32300 £ per year.
SSP UK & Ireland is looking for a motivated individual to join Rail Gourmet as a Customer Service Team Leader for TransPennine Express in Newcastle upon Tyne. This full-time role involves overseeing catering operations, ensuring compliance with health regulations, and managing inventory.
With competitive pay at £15.55 per hour and various employee benefits such as discounted meals and training programs, this position is ideal for those seeking growth in the catering industry.
If you are 18 years or older, looking for a fulfilling career in catering, and ready to make an impact, apply now!
Customer Service Team Lead - Rail Catering & Inventory in Newcastle upon Tyne employer: SSP UK & Ireland
At Rail Gourmet, we pride ourselves on fostering a dynamic and supportive work environment in Newcastle upon Tyne, where our Customer Service Team Leaders play a crucial role in delivering exceptional catering experiences. With competitive pay, generous employee benefits including discounted meals and comprehensive training programmes, we are committed to your professional growth and success in the catering industry. Join us to be part of a team that values your contributions and encourages you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Team Lead - Rail Catering & Inventory in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at Rail Gourmet or similar companies on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for customer service roles. We should also think about our past experiences that showcase our leadership skills and how we handle challenges.
✨Tip Number 3
Show off our passion for catering! During interviews, let’s share why we love the industry and how we can contribute to the team. Enthusiasm goes a long way in making a great impression.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our eagerness for the role. Plus, it’s just good manners!
We think you need these skills to ace Customer Service Team Lead - Rail Catering & Inventory in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and catering. We want to see how your skills align with the role of a Customer Service Team Leader, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the catering industry and why you’re excited about this role. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Leadership Skills:As a Team Leader, we need to know you can manage a team effectively. Highlight any previous leadership roles or experiences where you’ve successfully overseen operations or guided a team to success.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, make sure you understand the basics of catering operations and inventory management. Brush up on health regulations relevant to the role, as this will show your commitment and readiness to take on the responsibilities.
✨Showcase Your Leadership Skills
As a Customer Service Team Leader, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, highlighting your leadership style and how it aligns with the company's values.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the company culture, training programs, and growth opportunities within Rail Gourmet. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance can set a positive tone and reflect your seriousness about the position, especially in a customer-facing role like this one.
