At a Glance
- Tasks: Serve delicious coffee and treats while creating a vibrant café atmosphere.
- Company: Join Millie's Cookies, part of SSP UK & Ireland, known for its energetic team.
- Benefits: Enjoy £12.71 per hour, flexible shifts, employee discounts, and health support.
- Other info: Receive award-winning training and work with a diverse team.
- Why this job: Be part of a fun, fast-paced environment and enhance your customer service skills.
- Qualifications: Engaging personality with a passion for coffee and baking.
The predicted salary is between 12.71 - 12.71 £ per hour.
SSP UK & Ireland is hiring a Barista for Millie's Cookies at the Metro Centre in Gateshead. This part-time role offers a pay rate of £12.71 per hour with flexible shifts across weekdays and weekends.
Ideal candidates will be engaging, customer-focused, and possess coffee and baking skills. The position includes employee discounts, health support, and award-winning training.
Join a diverse and energetic team dedicated to providing excellent customer service!
Barista Team Member: Fast-Paced Café Energy & Perks in Newcastle upon Tyne employer: SSP UK & Ireland
SSP UK & Ireland is an excellent employer, offering a vibrant work environment at Millie's Cookies in the bustling Metro Centre, Gateshead. With competitive pay, flexible shifts, and a commitment to employee well-being through health support and discounts, we foster a culture of growth and development with award-winning training programmes. Join our diverse team where your passion for coffee and customer service can truly shine!
StudySmarter Expert Advice🤫
We think this is how you could land Barista Team Member: Fast-Paced Café Energy & Perks in Newcastle upon Tyne
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like SSP UK & Ireland and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at SSP UK & Ireland and let us see your personality shine through!
We think you need these skills to ace Barista Team Member: Fast-Paced Café Energy & Perks in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and SSP UK & Ireland.
Get Familiar with Our Brand:Before applying, take some time to learn about SSP UK & Ireland and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at SSP UK & Ireland
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress SSP UK & Ireland.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which SSP UK & Ireland will surely appreciate.
