At a Glance
- Tasks: Support the General Manager and inspire the team to deliver exceptional customer service.
- Company: Join a global food travel expert with over 500 brands.
- Benefits: Enjoy a competitive salary, discounts, flexible working, and wellbeing support.
- Why this job: Be part of a dynamic team and make a real impact in the food industry.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Opportunities for personal development and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you’ll be rewarded with a competitive salary of £29,000 p.a. and enjoy:
- Colleague discount - up to 50%
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
Responsibilities
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Assistant General Manager in Manchester employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Millie's Cookies. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show your passion for food and travel during interviews. Share your experiences and how they relate to the role of Assistant General Manager. We want to see that spark in you!
✨Tip Number 3
Prepare some questions about the company culture and team dynamics. This shows you’re genuinely interested in being part of the Millie’s Cookies family and helps you assess if it’s the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant General Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and travel shine through. We want to see how excited you are about the role and our brands, so don’t hold back!
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager position. Highlight your leadership experience and customer service skills, as these are key to what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts well. We appreciate clarity, and it helps us understand your qualifications better.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Brands
Familiarise yourself with the brands SSP works with, especially Millie’s Cookies. Understand their values and what makes them unique. This will show your passion for the role and help you connect your experience to their brand ethos.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your mentoring experiences and how you've inspired others to deliver excellent customer service. This is crucial for the Assistant General Manager role.
✨Demonstrate Adaptability
Think of situations where you've had to adapt quickly to changes or challenges. Be ready to discuss these examples during the interview, as adaptability is key in a fast-paced environment like food travel.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.