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- Tasks: Lead a dynamic team and ensure top-notch customer service during busy shifts.
- Company: Join BrewDog at Waterloo Station, part of SSP UK & Ireland.
- Benefits: Enjoy £14.25 per hour, flexible shifts, discounted meals, and employee discounts.
- Other info: Receive award-winning training and thrive in a fast-paced environment.
- Why this job: Inspire your team and make a difference in the hospitality industry.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 29500 - 29500 £ per year.
SSP UK & Ireland is seeking a Supervisor for BrewDog at Waterloo Station. This full-time role offers a pay rate of £14.25 per hour with flexible shift times.
Responsibilities include:
- Leading a team through busy shifts
- Ensuring great customer service
- Managing daily operations
Candidates should enjoy hospitality, thrive under pressure, and possess strong leadership qualities.
Offers include:
- Discounted meals during shifts
- Employee discounts
- Award-winning training programs
Hospitality Shift Lead — Inspire Teams & Service in London employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Shift Lead — Inspire Teams & Service in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out BrewDog's vibe and values. This way, you can show how you fit right in and share your passion for hospitality.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve led a team or handled a busy shift. We want to hear about your experiences that showcase your ability to inspire and manage under pressure.
✨Tip Number 3
Be ready to demonstrate your customer service skills! During the interview, be prepared to discuss how you would handle tricky customer situations. Show us you can keep a cool head while ensuring everyone leaves happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hospitality Shift Lead — Inspire Teams & Service in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us know why you love the hospitality industry. Share any experiences that highlight your enthusiasm and how you thrive in busy environments. This will help us see your genuine interest in the role!
Highlight Your Leadership Skills: As a Shift Lead, you'll be guiding a team, so make sure to showcase your leadership qualities in your application. Use specific examples from your past roles where you've successfully led a team or managed operations under pressure.
Tailor Your Application: Take a moment to customise your application for this specific role at BrewDog. Mention how your skills align with the responsibilities listed in the job description, like ensuring great customer service and managing daily operations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your BrewDog
Before the interview, do some research on BrewDog's values and culture. Understanding their approach to hospitality and customer service will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a busy shift. Highlight how you motivated your team and ensured excellent service under pressure.
✨Emphasise Customer Service
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your commitment to creating a great experience.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they handle peak times. This shows you’re proactive and genuinely interested.