Duty Manager: Lead a High-Energy Hospitality Team in London
Duty Manager: Lead a High-Energy Hospitality Team

Duty Manager: Lead a High-Energy Hospitality Team in London

London Full-Time 14 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a high-energy team and ensure top-notch customer service at Heathrow Airport.
  • Company: Join a leading hospitality company known for its vibrant atmosphere.
  • Benefits: Starting pay of £14.75 per hour, increasing to £16.25 for night shifts.
  • Why this job: Experience a unique and rewarding environment every day while developing your leadership skills.
  • Qualifications: Previous experience in hospitality or retail and strong leadership abilities.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 14 - 16 £ per hour.

A leading hospitality company is seeking a Duty Manager at Heathrow Airport. In this role, you will oversee daily operations, lead a dynamic team, and ensure exceptional customer service.

Ideal candidates will have experience in hospitality or retail and strong leadership skills.

The position offers a pay rate starting at £14.75 per hour, escalating to £16.25 per hour for night shifts. Become part of an energizing environment where each day is unique and rewarding.

Duty Manager: Lead a High-Energy Hospitality Team in London employer: SSP UK & Ireland

Join a leading hospitality company at Heathrow Airport, where you will thrive in a vibrant work culture that values teamwork and exceptional service. With competitive pay rates and opportunities for career advancement, this role as Duty Manager offers a unique chance to lead a passionate team in an exciting environment, making every day rewarding and full of potential.
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Contact Detail:

SSP UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager: Lead a High-Energy Hospitality Team in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Heathrow or similar venues. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Show off your leadership skills! During interviews, share specific examples of how you've successfully led teams in high-pressure situations. We want to see how you can energise a team and keep spirits high!

✨Tip Number 3

Be ready for role-play scenarios! In hospitality, customer service is key. Prepare to demonstrate how you'd handle tricky situations with guests. This will show us your problem-solving skills and ability to stay calm under pressure.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on this opportunity!

We think you need these skills to ace Duty Manager: Lead a High-Energy Hospitality Team in London

Leadership Skills
Customer Service
Team Management
Operational Oversight
Hospitality Experience
Retail Experience
Communication Skills
Problem-Solving Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for customers.

Highlight Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to showcase any previous leadership experience. We’re interested in how you've motivated others and handled challenges in fast-paced environments.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role at Heathrow Airport. Mention how your skills align with our needs and what makes you a great fit for our high-energy team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the position. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at SSP UK & Ireland

✨Know the Company Inside Out

Before your interview, do some homework on the hospitality company. Understand their values, mission, and what makes them stand out in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.

✨Showcase Your Leadership Skills

As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate others and ensure exceptional customer service, as this is crucial for the role.

✨Demonstrate Your Customer Service Expertise

Exceptional customer service is at the heart of hospitality. Think of specific instances where you've gone above and beyond for a customer. Share these stories during your interview to highlight your commitment to creating positive experiences.

✨Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, daily operations, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Duty Manager: Lead a High-Energy Hospitality Team in London
SSP UK & Ireland
Location: London

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