At a Glance
- Tasks: Deliver top-notch customer service and take food and drink orders in a lively diner.
- Company: Monty's Diner at Liverpool Airport, a vibrant place to work.
- Benefits: Earn £12.85 per hour plus tips, with discounted meals and parking.
- Other info: Flexible hours with opportunities for training and development.
- Why this job: Join a fun team and make every guest's day better while earning extra cash.
- Qualifications: Must be 18+, have references, and a Criminal Record Check.
The predicted salary is between 12 - 14 £ per hour.
Part time contracts until end of September 2026. Pay Rate: £12.85 per hour plus an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your total rate to £14.05 per hour. Opportunity to earn extra tips and service charge. Hours of operation are 3 am to 10 pm. Work flexibly across weekdays, weekends, bank and public holidays.
About You
- Believe in the power of people & believe that today is going to be a good day.
- Be passionate and kind while always ensuring that all guests leave having had the best of times.
- Have 5 years of references and a Criminal Record Check.
- Be 18 years of age or over and able to serve alcohol.
About the Waiting Staff Role
- Deliver outstanding customer service in a fast-paced environment.
- Take food and drink orders accurately using POS systems.
- Serve food and beverages efficiently while maintaining high standards.
- Support smooth day-to-day operations alongside kitchen and bar teams.
- Maintain cleanliness, organisation, and food safety standards at all times.
- Handle payments and customer queries professionally.
- Support opening, closing, and restocking duties as needed.
- Work collaboratively as part of a busy and energetic team.
What We Offer
- Discounted meals and parking while on shifts.
- Service Charge added to your basic pay.
- Employee Discounts.
- Friends and Family Discount App.
- Award‑winning training, apprenticeships and development programmes.
- Health & Wellbeing Support.
*There is no contractual entitlement to be considered for a distribution of the tips within this role. At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Waiting Staff- Monty's Diner in Liverpool employer: SSP UK & Ireland
At Monty's Diner, located in the vibrant Liverpool Airport, we pride ourselves on being an excellent employer that values our team members and their growth. With competitive pay rates, flexible working hours, and a supportive work culture, we offer opportunities for professional development through award-winning training programmes. Join us to be part of a dynamic team where your passion for customer service can shine, and enjoy benefits like discounted meals and employee discounts while contributing to a positive guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff- Monty's Diner in Liverpool
✨Tip Number 1
Get to know Monty's Diner! Familiarise yourself with the menu and the vibe of the place. When you walk in, show that you’re genuinely interested in being part of the team and the experience they offer.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail down how you'd handle different situations. Being able to demonstrate your passion for great service can really set you apart during the interview.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart-casual that reflects the diner’s style. First impressions matter, and looking the part shows you’re serious about the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the fast-paced environment at Monty's Diner.
We think you need these skills to ace Waiting Staff- Monty's Diner in Liverpool
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and how you believe in making every day a good day.
Tailor Your Application:Make sure to tailor your application to Monty's Diner. Highlight any relevant experience you have in fast-paced environments and how you’ve delivered outstanding customer service in the past. We love seeing how you can fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the necessary details, like your references and availability, so we can get a full picture of you.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Monty's Diner's menu. This shows your enthusiasm and helps you answer questions about food and drink confidently. Plus, it’ll impress them when you can suggest items or explain specials!
✨Showcase Your People Skills
Since this role is all about delivering outstanding customer service, be ready to share examples of how you've handled difficult customers or created a positive experience. Highlight your passion for making someone's day better – it’s what they’re looking for!
✨Dress the Part
Even though it’s a casual diner, first impressions matter! Dress smartly and comfortably for your interview. It shows that you take the opportunity seriously and are ready to represent Monty's Diner well.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics or training opportunities. This not only shows your interest in the role but also helps you gauge if Monty's Diner is the right fit for you. Plus, it gives you a chance to connect with the interviewer!