Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage stock on trains.
- Company: Join SSP UK & Ireland, a leader in the travel hospitality sector.
- Benefits: Earn £13.65 per hour plus commission, with discounts and travel passes.
- Other info: Flexible part-time shifts with opportunities for growth.
- Why this job: Be part of a supportive team while exploring new places.
- Qualifications: 2 years of experience in a customer-facing role required.
The predicted salary is between 27000 - 30000 £ per year.
SSP UK & Ireland is hiring an On-Board Host for TransPennine Express at Liverpool Lime Street Station. The role requires part-time work with rotational shifts, a focus on outstanding customer service, and managing stock on trains.
With a pay rate of £13.65 per hour plus commission, the position offers extensive benefits such as:
- Discounts
- Travel passes
- Learning opportunities
- A supportive work culture
Candidates should have at least 2 years of experience in a customer-facing role. A DBS check is required upon successful application.
Rail On-Board Host — Commission, Travel Pass & Growth in Liverpool employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail On-Board Host — Commission, Travel Pass & Growth in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TransPennine Express on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tricky situations with grace and a smile, just like we would on the train!
✨Tip Number 3
Dress the part! When we go for that interview, let’s make sure we look sharp and professional. It shows we’re serious about the role and ready to represent TransPennine Express.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Rail On-Board Host — Commission, Travel Pass & Growth in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since the role is all about outstanding customer service, make sure to highlight your experience in this area. Share specific examples of how you've gone above and beyond for customers in previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your relevant experience and how it aligns with the responsibilities of an On-Board Host.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Customer Service Inside Out
Since the role focuses heavily on outstanding customer service, brush up on your previous experiences. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for customers.
✨Familiarise Yourself with the Company
Do a bit of homework on SSP UK & Ireland and TransPennine Express. Understanding their values and what they stand for will help you align your answers with their expectations during the interview.
✨Prepare for Stock Management Questions
As managing stock is part of the job, think about any relevant experience you have in inventory management or similar tasks. Be prepared to discuss how you would ensure stock levels are maintained and how you handle discrepancies.
✨Show Enthusiasm for Growth Opportunities
With the role offering growth and learning opportunities, express your eagerness to develop within the company. Share your career aspirations and how you see yourself contributing to the team while growing your skills.