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- Tasks: Deliver exceptional customer service and provide trolley service on trains.
- Company: Leading catering company with a focus on quality and customer satisfaction.
- Benefits: Earn £13.65 per hour, enjoy discounts, referral rewards, and training.
- Why this job: Join a dynamic team and enhance your customer service skills in a fun environment.
- Qualifications: 2 years of experience in customer-facing roles required.
- Other info: Flexible shifts and opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
A leading catering company is seeking a part-time On-Board Host for TransPennine Express at Liverpool Lime Street Station, offering a pay rate of £13.65 per hour. The role requires outstanding customer service, adaptability to varying shifts, and involves providing 'at seat trolley service' on trains.
Candidates should have at least 2 years of experience in customer-facing roles. Employee perks include discounts, referral rewards, and comprehensive training programs.
On-Board Host: Train Service & Trolley Sales (Part-Time) in Liverpool employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Board Host: Train Service & Trolley Sales (Part-Time) in Liverpool
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to see how you handle different situations, so think of examples from your past roles that highlight your adaptability and problem-solving abilities.
✨Tip Number 2
Research TransPennine Express and their values before your interview. We love candidates who show genuine interest in our company and can align their personal values with ours. It’ll help you stand out!
✨Tip Number 3
Practice your communication skills! As an On-Board Host, you'll be interacting with passengers all day. We recommend doing mock interviews or role-playing scenarios to get comfortable with the types of questions you might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive perks for those who apply directly with us.
We think you need these skills to ace On-Board Host: Train Service & Trolley Sales (Part-Time) in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your outstanding service.
Be Adaptable: Since the role involves varying shifts, let us know how flexible you are with your availability. Mention any previous experiences where you had to adapt quickly to changing situations or schedules.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Customer Service Skills
Make sure you can highlight your experience in customer-facing roles. Think of specific examples where you've gone above and beyond for a customer, as this will show your potential employer that you have the right attitude for the On-Board Host position.
✨Be Ready for Shift Adaptability
Since the role involves varying shifts, be prepared to discuss your flexibility. Share instances where you've successfully adapted to changing schedules or worked under pressure, demonstrating that you can handle the dynamic nature of train service.
✨Familiarise Yourself with Trolley Service
Research what an 'at seat trolley service' entails. If possible, try to understand the types of products typically sold on trains. This knowledge will not only impress your interviewers but also show your enthusiasm for the role.
✨Show Enthusiasm for the Company Perks
Mention the employee perks like discounts and referral rewards during your interview. Expressing interest in these benefits shows that you’re keen on being part of the team and value what the company offers to its employees.