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- Tasks: Provide excellent customer service and assist passengers with at-seat trolley service.
- Company: Join a leading catering company with a focus on customer satisfaction.
- Benefits: Enjoy discounted meals, employee discounts, and comprehensive training.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: 2 years of experience in a customer-facing role and adaptability to fast-paced environments.
- Other info: Part-time role with flexible shifts, including weekends.
The predicted salary is between 10 - 13 £ per hour.
A leading catering company is seeking an On-Board Host for TransPennine Express at Liverpool Lime Street Station. The role involves providing at seat trolley service, assisting passengers, and achieving sales targets.
Applicants should have at least 2 years of experience in a customer-facing role and be adaptable to fast-paced environments.
Benefits include discounted meals, employee discounts, and comprehensive training programs. This is a part-time position with rotational shifts including weekends.
In-Train Host: Customer Service & Sales, Part-Time in Liverpool employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Train Host: Customer Service & Sales, Part-Time in Liverpool
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your experience in fast-paced environments, as this role is all about keeping passengers happy while hitting those sales targets.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, show off your personality and how you can adapt to different situations. Remember, they want to see how you handle pressure!
✨Tip Number 3
Network like a pro! Connect with people in the industry, attend events, or even reach out on social media. You never know who might have a lead on that perfect part-time gig at TransPennine Express.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the In-Train Host. Plus, you'll be one step closer to enjoying those employee discounts and training perks!
We think you need these skills to ace In-Train Host: Customer Service & Sales, Part-Time in Liverpool
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your adaptability and problem-solving skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the job description. Mention your experience with sales targets and how you thrive in fast-paced environments, just like we do at StudySmarter.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the In-Train Host role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or gone above and beyond for customers in your previous roles. This will show that you understand the importance of excellent service, especially in a fast-paced environment.
✨Familiarise Yourself with the Role
Take some time to research what being an In-Train Host involves. Understand the trolley service, sales targets, and how to assist passengers effectively. Being knowledgeable about the role will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as a passenger complaint or a busy service period. Practising these scenarios can help you articulate your thought process and problem-solving skills clearly.
✨Show Your Adaptability
Since the role requires adaptability to rotational shifts and a fast-paced environment, be prepared to discuss your flexibility. Share experiences where you've successfully adapted to changing circumstances or worked under pressure, highlighting your ability to thrive in dynamic settings.
