At a Glance
- Tasks: Lead and inspire teams to deliver exceptional service and drive sales.
- Company: Join a global food travel expert at Leeds Bradford Airport.
- Benefits: Enjoy competitive salary, flexible working, and generous discounts.
- Other info: Opportunities for personal development and a supportive workplace culture.
- Why this job: Be part of a dynamic team in a vibrant airport environment.
- Qualifications: Experience in management and a passion for food and customer service.
The predicted salary is between 35000 - 38000 £ per year.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a General Manager, you'll be rewarded with a competitive salary between £35,000 - £38,000 (depending on experience) per annum and enjoy the following benefits:
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
Responsibilities:
- Recruit and train the best people for your teams, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your teams to be passionate and knowledgeable about the products in your units, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your teams in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the units are in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your units are always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
General Manager - Starbucks in Leeds employer: SSP UK & Ireland
At SSP, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture at Leeds Bradford Airport where passion for food and travel thrives. As a General Manager, you'll benefit from competitive pay, flexible working hours, and extensive development opportunities, all while being part of a diverse team that values wellbeing and inclusivity. Join us to not only advance your career but also to make a meaningful impact in a dynamic environment that serves millions of travellers every year.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Starbucks in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starbucks or similar companies. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by knowing the brand inside out. Familiarise yourself with Starbucks' values, products, and recent news. This shows we’re genuinely interested and ready to lead the team!
✨Tip Number 3
Practice common interview questions, especially those about leadership and team management. We want to showcase our experience in coaching and developing teams, so let’s nail those responses!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re keen on joining the team directly.
We think you need these skills to ace General Manager - Starbucks in Leeds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for food and travel shine through! We want to see how excited you are about the role and the brand. Share any relevant experiences that highlight your enthusiasm.
Tailor Your CV:Make sure your CV is tailored to the General Manager position. Highlight your leadership skills and any experience in managing teams or driving sales. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Starbucks' menu and values. Familiarise yourself with their latest offerings and any recent news about the brand. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading teams, so prepare examples of how you've successfully managed and developed staff in the past. Think about specific situations where you’ve coached someone to improve or resolved conflicts within a team.
✨Demonstrate Your Business Acumen
Be ready to discuss how you would drive sales and manage profit margins. Bring examples from your previous roles where you implemented strategies that led to increased revenue or improved operational efficiency.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and future goals. This not only shows your interest but also helps you gauge if the company is the right fit for you.
