At a Glance
- Tasks: Lead and inspire teams to deliver exceptional food experiences at Leeds Bradford Airport.
- Company: Join a global leader in food travel with over 500 brands.
- Benefits: Enjoy competitive salary, flexible working, and generous discounts.
- Other info: Be part of an inclusive workplace with ongoing development opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in management and a passion for food and customer service.
The predicted salary is between 35000 - 38000 £ per year.
General Manager – Starbucks at Leeds Bradford Airport
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a General Manager, you'll be rewarded with a competitive salary between £35,000 - £38,000 (depending on experience) per annum and enjoy the following benefits:
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
Responsibilities:
- Recruit and train the best people for your teams, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your teams to be passionate and knowledgeable about the products in your units, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your teams in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the units are in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your units are always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Airport F&B General Manager — Lead Teams & Growth in Leeds employer: SSP UK & Ireland
At SSP, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture at Leeds Bradford Airport where passion for food and travel thrives. Our commitment to employee growth is evident through ongoing development opportunities, flexible working arrangements, and a supportive environment that champions diversity and wellbeing. With competitive salaries, generous discounts, and a focus on team collaboration, we ensure that our General Managers not only lead effectively but also enjoy a rewarding career journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Airport F&B General Manager — Lead Teams & Growth in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the airport or in food and beverage. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show your passion for food and travel during interviews. Share your experiences and how they relate to the role. We want to see that you’re not just looking for any job, but that you genuinely care about creating great customer experiences.
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their team culture or how they handle busy periods. This shows you’re serious about the role and helps you figure out if it’s the right fit for you too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Airport F&B General Manager — Lead Teams & Growth in Leeds
Some tips for your application 🫡
Show Your Passion:Let your love for food and travel shine through in your application. We want to see how excited you are about the role and the brands we work with, so don’t hold back!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the General Manager role. We’re looking for leadership skills and a knack for driving sales, so showcase those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Be personal, be engaging, and connect your experiences to what we do at Starbucks and SSP.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Brands
Familiarise yourself with the brands you'll be managing, like Starbucks and Upper Crust. Understand their values, menu offerings, and customer experience. This knowledge will help you demonstrate your passion for food and travel during the interview.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your coaching techniques and how you've developed team members' skills. This is crucial for a General Manager role, so be ready to discuss specific instances where you made a positive impact.
✨Understand Business Metrics
Brush up on key performance indicators relevant to the food and beverage industry. Be prepared to discuss how you've driven sales and maximised profits in previous roles. Showing that you can analyse and act on business data will set you apart.
✨Prioritise Safety and Compliance
Be ready to talk about your approach to maintaining safety standards and legal compliance in a fast-paced environment. Share any experiences where you implemented safety protocols or resolved issues effectively, as this is a top priority for the company.
