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- Tasks: Provide at-seat service, assist passengers, and hit sales targets.
- Company: Join SSP UK & Ireland, a leader in the British Railway Industry.
- Benefits: Earn £13.65 per hour plus commission, with travel perks and discounts.
- Other info: Enjoy flexible working options in a dynamic environment.
- Why this job: Be part of a diverse team delivering exceptional service on trains.
- Qualifications: 2 years' customer-facing experience in Retail, Leisure or Hospitality required.
The predicted salary is between 13 - 14 £ per hour.
SSP UK & Ireland is seeking an On-Board Host for TransPennine Express at Glasgow Station, offering £13.65 per hour plus commission. This part-time role involves providing an at-seat trolley service, assisting passengers, and achieving sales targets.
Minimum of 2 years' customer-facing experience in the Retail, Leisure & Hospitality industry is required. Benefits include travel perks, employee discounts, and flexible working options.
Join a diverse team committed to delivering exceptional service in the British Railway Industry.
Rail On-Board Host: Trains, Service & Sales (Part-Time) in Glasgow employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail On-Board Host: Trains, Service & Sales (Part-Time) in Glasgow
✨Tip Number 1
Get to know the company! Research SSP UK & Ireland and TransPennine Express. Understanding their values and what they stand for will help you connect better during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting passengers, think of examples from your past experiences where you went above and beyond for customers.
✨Tip Number 3
Dress the part! When you show up for an interview, make sure you look professional and approachable. First impressions matter, especially in a customer-facing role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Rail On-Board Host: Trains, Service & Sales (Part-Time) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer-facing experience in your application. We want to see how you've gone above and beyond to assist customers in the Retail, Leisure & Hospitality industry.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the On-Board Host role. We love seeing genuine interest!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with SSP UK & Ireland!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Customer Service Stuff
Since this role is all about providing exceptional service, brush up on your customer service skills. Think of specific examples from your past experience in retail, leisure, or hospitality where you went above and beyond for a customer. This will show that you understand the importance of great service.
✨Familiarise Yourself with the Role
Take some time to research what being an On-Board Host entails. Understand the trolley service, how to assist passengers effectively, and what sales targets might look like. Being knowledgeable about the role will help you answer questions confidently and demonstrate your enthusiasm.
✨Show Off Your Sales Skills
Sales targets are part of the gig, so be ready to discuss your experience with achieving sales goals. Prepare to share specific instances where you successfully upsold products or services. This will highlight your ability to contribute to the team’s success.
✨Embrace the Team Spirit
This position is all about working within a diverse team. Be prepared to talk about how you’ve collaborated with others in previous roles. Highlight your adaptability and willingness to support your colleagues, as this will resonate well with the company’s commitment to teamwork.