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- Tasks: Lead a team to elevate customer service and ensure smooth operations.
- Company: A top hospitality provider known for its welcoming atmosphere.
- Benefits: Competitive pay, discount meals, and ongoing training opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: At least one year of supervisory experience in a busy setting.
- Other info: Flexible shifts in a diverse and inclusive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality provider is hiring a Duty Manager in Glasgow to enhance customer service and operational efficiency. This full-time role includes managing team efforts, creating a welcoming atmosphere, and maintaining safety standards.
Candidates should have at least one year of supervisory experience in a busy environment and be flexible to work various shifts.
The position offers competitive pay, discount meals, and continuous training opportunities in a diverse and inclusive environment.
Duty Manager — Lead Team, Elevate Service in Glasgow employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Team, Elevate Service in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your flexibility! Since the job requires working various shifts, be ready to discuss your availability during interviews. Highlight any previous experience managing teams in busy environments to demonstrate your adaptability.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we offer continuous training opportunities that can help you grow in your role as a Duty Manager.
We think you need these skills to ace Duty Manager — Lead Team, Elevate Service in Glasgow
Some tips for your application 🫡
Show Your Supervisory Skills: Make sure to highlight your supervisory experience in your application. We want to see how you've led teams in busy environments and what strategies you've used to enhance service and efficiency.
Emphasise Customer Service: Since this role is all about elevating customer service, share specific examples of how you've created a welcoming atmosphere for guests. We love seeing real-life stories that showcase your passion for hospitality!
Flexibility is Key: Mention your flexibility with shifts in your application. We understand that the hospitality industry can be unpredictable, so showing us you're adaptable will definitely work in your favour.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality provider. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be ready to discuss your supervisory experience. Prepare specific examples of how you've successfully managed a team in a busy environment, highlighting your ability to motivate others and handle challenges.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of instances where you've gone above and beyond for customers. Be prepared to share these stories during the interview to demonstrate your commitment to creating a welcoming atmosphere.
✨Flexibility is Key
Since the role requires flexibility with shifts, be honest about your availability. Show that you're adaptable and willing to work various hours. This will reassure the interviewer that you're ready to meet the demands of the job.
