At a Glance
- Tasks: Lead a dynamic team at our new Leon store, ensuring exceptional service and operational excellence.
- Company: Join SSP, the global food travel experts with exciting brands and a vibrant culture.
- Benefits: Enjoy a competitive salary, discounts, flexible working, and wellbeing support.
- Other info: Be part of an inclusive workplace that values diversity and offers career growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
The predicted salary is between 45000 - 45000 € per year.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our creations like Upper Crust, Millie's Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a General Manager, you'll be rewarded with a competitive salary of up to £45,000 p.a. and enjoy:
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We're looking for an inspirational leader to build and lead your team at our brand new Leon store opening later this year. You'll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
As General Manager, you'll:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your team's knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
General Manager employer: SSP UK & Ireland
At SSP, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture that values diversity and inclusion. As a General Manager at our new Leon store in Kings Cross Station, you'll enjoy competitive pay, flexible working hours, and extensive employee benefits including discounts, wellbeing support, and opportunities for professional development. Join us to inspire your team and create memorable experiences for our customers in a dynamic and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully led teams in the past, especially in high-pressure situations. This will demonstrate that you're ready to take on the General Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission at StudySmarter, so don’t hold back!
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the General Manager role. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be personal, be engaging, and make sure to connect your experiences to what we’re looking for in a General Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Make sure you’re well-versed in the company’s values and the specific role of General Manager. Familiarise yourself with Leon's menu, their approach to customer service, and any recent news about the brand. This shows your genuine interest and helps you stand out.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved operations. Highlight how you’ve coached others to excel and how you’ve driven sales. This is crucial for a role that requires inspiring leadership.
✨Ask Thoughtful Questions
Prepare some insightful questions about the new store opening and the team dynamics. This not only demonstrates your enthusiasm but also gives you a chance to assess if the company culture aligns with your values.
✨Emphasise Safety and Compliance
Since safety is a top priority, be ready to discuss how you’ve ensured compliance in previous roles. Share specific strategies you’ve implemented to create a safe working environment, as this will resonate well with the interviewers.
