Duty Manager - Starbucks
SSP UK & Ireland is looking for a Duty Manager at Glasgow Airport.
Pay rate: £13.30 per hour, plus £1.50 per hour for work between midnight and 6 a.m. (total: £14.80/hr). Full‑time (30+ hrs). Shift pattern: 2:30 a.m. to midnight, any 5 shifts out of 7. Flexible across weekdays, weekends, bank and public holidays.
About the Role
Join our team as a Bar Supervisor where the energy’s high and the vibe is friendly! SSP serves thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new.
About You
- Hospitality moves fast – and so do you! If you thrive on action, love leading people, and want to make an impact every day, this role has got your name on it.
- Must be 18 years of age or over to perform certain tasks or work on certain shifts.
Supervisor Role
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go‑to person for customer and team queries.
- Results‑focused, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy hospitality or retail environment is ideal.
What We Offer
- Discounted parking (£15 per month) while on shift.
- Discounted meals while on shifts.
- Employee discounts.
- Friends and family discount app.
- Award‑winning training, apprenticeships and development programs.
- Health & wellbeing support.
- A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents and backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Starbucks in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SSP UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SSP UK & Ireland
Don't be shy about reaching out to SSP UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SSP UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SSP UK & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
