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- Tasks: Lead and inspire teams in a fast-paced Starbucks environment at Birmingham Airport.
- Company: Join SSP UK & Ireland, a leader in hospitality with a vibrant team culture.
- Benefits: Earn £14.25 per hour plus extra for late shifts, health support, and discounts.
- Why this job: Be part of a dynamic team delivering top-notch service in a bustling airport setting.
- Qualifications: Strong leadership, customer service skills, and problem-solving abilities required.
The predicted salary is between 29500 - 29500 £ per year.
SSP UK & Ireland is seeking a Duty Manager for Birmingham Airport, responsible for leadership and daily operations at Starbucks. The position requires strong leadership and customer service skills, along with problem-solving capabilities during busy shifts.
The job offers a pay rate of £14.25 per hour, with additional pay for late night shifts. Employees enjoy a fast-paced environment with health support and various discounts. Join a diverse and energetic team dedicated to delivering excellent service.
Duty Manager: Lead Fast-Paced Hospitality Teams employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead Fast-Paced Hospitality Teams
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP UK & Ireland's social media and website. Understanding their values will help you connect with the team and show you're a great fit for their fast-paced environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved problems during busy shifts. This will help you demonstrate your skills effectively when they ask about your experience.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've handled difficult situations with customers in the past. This is key for a role at Starbucks, where excellent service is a must.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure to submit it on our platform. It shows you're serious about joining our diverse and energetic team!
We think you need these skills to ace Duty Manager: Lead Fast-Paced Hospitality Teams
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any leadership experience you have. We want to see how you've successfully managed teams or handled busy situations in the past.
Customer Service is Key: Since this role is all about delivering excellent service, share specific examples of how you've gone above and beyond for customers. We love to see that passion for service in your application!
Problem-Solving Examples: Think about times when you've had to solve problems on the spot, especially in a fast-paced environment. We appreciate candidates who can think on their feet, so don’t forget to include these stories in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Birmingham Airport!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Coffee!
As a Duty Manager at Starbucks, you'll need to demonstrate your knowledge of coffee and the brand. Brush up on different types of coffee, brewing methods, and the Starbucks menu. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Think about specific situations where you motivated your team or resolved conflicts. This will highlight your leadership capabilities and problem-solving skills, which are crucial for this role.
✨Emphasise Customer Service Excellence
Customer service is key in hospitality. Be ready to discuss how you've gone above and beyond for customers in previous roles. Share stories that illustrate your commitment to delivering excellent service, especially during busy shifts.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about team dynamics, training opportunities, or how they handle peak times. This shows your genuine interest in the role and helps you assess if it's the right fit for you.