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For Companies At a Glance
- Tasks: Lead a high-energy team and ensure top-notch customer service at Heathrow Airport.
- Company: Join a leading hospitality company known for its vibrant atmosphere.
- Benefits: Starting pay of £14.75 per hour, increasing to £16.25 for night shifts.
- Why this job: Experience a unique and rewarding environment every day while developing your leadership skills.
- Qualifications: Previous experience in hospitality or retail and strong leadership abilities.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 14 - 16 £ per hour.
A leading hospitality company is seeking a Duty Manager at Heathrow Airport. In this role, you will oversee daily operations, lead a dynamic team, and ensure exceptional customer service.
Ideal candidates will have experience in hospitality or retail and strong leadership skills.
The position offers a pay rate starting at £14.75 per hour, escalating to £16.25 per hour for night shifts. Become part of an energizing environment where each day is unique and rewarding.
Duty Manager: Lead a High-Energy Hospitality Team employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead a High-Energy Hospitality Team
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your personality! When you apply through our website, make sure your application reflects your passion for hospitality and your ability to lead a team. A little enthusiasm goes a long way in this industry.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager: Lead a High-Energy Hospitality Team
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how your experiences have shaped your love for customer service and teamwork!
Highlight Leadership Experience: Make sure to showcase any leadership roles you've had in the past. We’re looking for candidates who can inspire and motivate a team, so share specific examples of how you've done this before.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Duty Manager role. We appreciate when candidates take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Heathrow Airport!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality company. Understand their values, mission, and what makes them stand out in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate others and ensure exceptional customer service, as this is crucial for the role.
✨Demonstrate Your Customer Service Expertise
Exceptional customer service is at the heart of hospitality. Think of specific instances where you've gone above and beyond for a customer. Share these stories during your interview to highlight your commitment to creating positive experiences.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, daily operations, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
