Duty Manager

Duty Manager

Cardiff Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team in a fast-paced hospitality environment at Cardiff Airport.
  • Company: Join SSP and work with iconic brands like Starbucks and Burger King.
  • Benefits: Earn £14.61 per hour, enjoy discounts, and access health support.
  • Why this job: Make an impact daily while thriving in an energetic atmosphere.
  • Qualifications: Previous leadership experience in hospitality or retail is preferred.
  • Other info: Flexible hours, award-winning training, and great career development opportunities.

The predicted salary is between 11 - 16 £ per hour.

Join our team as a Duty Manager at Cardiff Airport, Greggs. Pay Rate: £13.11 per hour + an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.61 per hour. Hours of operation are 3am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.

About You: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and a Criminal Record Check are required. Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

About The Duty Manager Role: Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focused, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is ideal, and if you’ve tackled night shifts before, even better!

As a Duty Manager We Will Offer You:

  • Discounted Meal and free Parking while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.
  • A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

Duty Manager employer: SSP UK & Ireland

At SSP, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on energy and teamwork. As a Duty Manager at Cardiff Airport, you'll enjoy competitive pay, flexible working hours, and a range of benefits including discounted meals and employee discounts, all while leading a passionate team in a dynamic environment. With award-winning training and development opportunities, you can grow your career while making a meaningful impact every day.
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Contact Detail:

SSP UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Duty Manager role.

✨Tip Number 2

Prepare for those interviews by practising common questions and scenarios you might face as a Duty Manager. Think about how you'd handle busy shifts or customer complaints, and be ready to showcase your leadership skills!

✨Tip Number 3

Show your passion for hospitality! When you get the chance to chat with potential employers, let them know why you love working in this fast-paced environment. Your enthusiasm can really set you apart from other candidates.

✨Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, you'll find all the latest opportunities to join our energetic team at SSP.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Skills
Problem-Solving Skills
Team Management
Operational Management
Flexibility
Results Focused
Communication Skills
Time Management
Ability to Work Under Pressure
Experience in Hospitality or Retail
Positive Attitude
Conflict Resolution

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired others and handled busy shifts, so share specific examples that showcase your leadership style.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager role at Cardiff Airport. Mention your passion for hospitality and how you can contribute to our team’s energy and customer service.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for this fast-paced role. Highlight your relevant experience and skills succinctly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at SSP!

How to prepare for a job interview at SSP UK & Ireland

✨Know the Company and Its Brands

Before your interview, do a bit of homework on SSP and the brands they work with, like Starbucks and Burger King. Understanding their values and what makes them tick will help you connect your experience to their needs.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team in a fast-paced environment. Be ready to share specific examples of how you've successfully managed teams before, especially during busy shifts. Highlight your ability to inspire and motivate others!

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through some scenarios in advance and outline your approach to problem-solving and maintaining a positive atmosphere.

✨Demonstrate Your Flexibility

Since the role requires working various shifts, including nights and weekends, be prepared to discuss your availability and willingness to adapt. Show enthusiasm for the dynamic nature of the job and how you thrive in such environments.

Duty Manager
SSP UK & Ireland
Location: Cardiff

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