At a Glance
- Tasks: Lead a team in catering operations and manage inventory for TransPennine Express.
- Company: Join SSP UK & Ireland, a leader in rail catering.
- Benefits: Earn £15.55 per hour with discounted meals and training opportunities.
- Other info: Exciting opportunity for career growth in a dynamic environment.
- Why this job: Make a real impact in the catering industry while growing your career.
- Qualifications: Must be 18+ with a passion for customer service and leadership.
The predicted salary is between 32300 - 32300 £ per year.
SSP UK & Ireland is looking for a motivated individual to join Rail Gourmet as a Customer Service Team Leader for TransPennine Express in Newcastle upon Tyne. This full-time role involves overseeing catering operations, ensuring compliance with health regulations, and managing inventory.
With competitive pay at £15.55 per hour and various employee benefits such as discounted meals and training programs, this position is ideal for those seeking growth in the catering industry.
If you are 18 years or older, looking for a fulfilling career in catering, and ready to make an impact, apply now!
Customer Service Team Lead - Rail Catering & Inventory employer: SSP UK & Ireland
At Rail Gourmet, we pride ourselves on fostering a dynamic and supportive work environment in Newcastle upon Tyne, where our Customer Service Team Leaders play a crucial role in delivering exceptional catering services. With competitive pay, generous employee benefits including discounted meals and comprehensive training programmes, we are committed to your professional growth and success in the catering industry. Join us to be part of a team that values your contributions and encourages you to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Team Lead - Rail Catering & Inventory
✨Tip Number 1
Network like a pro! Reach out to current employees at Rail Gourmet or similar companies on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Showcase your passion for catering! During interviews, share specific examples of how you've gone above and beyond in previous roles. This will help us stand out as candidates who truly care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Service Team Lead - Rail Catering & Inventory
Some tips for your application 🫡
Show Your Passion for Catering:When writing your application, let us see your enthusiasm for the catering industry. Share any relevant experiences or skills that make you a great fit for the Customer Service Team Leader role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your experience in managing teams, overseeing operations, and ensuring compliance with health regulations to catch our eye!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the best candidate for the job.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get the ball rolling on your journey with Rail Gourmet.
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Team Leader in Rail Catering. Familiarise yourself with catering operations, health regulations, and inventory management. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Be ready to discuss your previous experience in leading teams or managing customer service. Think of specific examples where you made a positive impact, whether it was improving team performance or enhancing customer satisfaction.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, training programs, and growth opportunities within Rail Gourmet. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though it's a catering role, first impressions matter! Dress smartly and professionally for the interview. It reflects your seriousness about the position and respect for the interview process.
