At a Glance
- Tasks: Lead a dynamic team at Starbucks, ensuring great service and a positive atmosphere.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Earn £14.25 per hour, plus extra for night shifts, with discounts and health support.
- Other info: Flexible hours, award-winning training, and opportunities for career growth await you!
- Why this job: Make an impact every day in a fast-paced environment while developing your leadership skills.
- Qualifications: Previous experience in hospitality or retail leadership is essential.
The predicted salary is between 29700 - 31500 € per year.
Pay Rate: £14.25 per hour + an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £15.75 per hour. We have Full Time (35hrs) roles available. Hours of operation are 2am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
About You
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and a Criminal Record Check required. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About The Duty Manager Role
Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focussed, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is necessary.
As a Duty Manager We Will Offer You
- Discounted Meal and parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager - Starbucks in Bristol employer: SSP UK & Ireland
At SSP, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Bristol Airport where no two days are the same. As a Duty Manager, you'll enjoy competitive pay rates, including additional incentives for night shifts, alongside comprehensive training and development opportunities that empower you to grow within the hospitality sector. Our commitment to employee wellbeing, coupled with discounts and a supportive team culture, makes SSP a fantastic place to build your career in hospitality leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Starbucks in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the buzz.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved problems under pressure. Being able to share these experiences will demonstrate your fit for the Duty Manager role and show that you thrive in fast-paced environments.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look sharp and professional. It’s all about making a great first impression, and looking the part can set the tone for how they see you as a leader.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Duty Manager - Starbucks in Bristol
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see your enthusiasm for making an impact every day!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role at Starbucks. Highlight relevant experience in leading teams and delivering excellent customer service. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to easily understand your qualifications and why you’d be a great fit for our team. Remember, first impressions count!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, make sure you’re familiar with Starbucks' values and the specific responsibilities of a Duty Manager. Brush up on your knowledge of customer service excellence and team leadership, as these will be key topics during your chat.
✨Show Your Leadership Skills
Be ready to share examples of how you've successfully led a team in a busy environment. Think about times when you’ve motivated your team or solved problems on the fly. This will demonstrate that you can handle the fast-paced nature of the role.
✨Emphasise Flexibility
Since the role requires working various shifts, including early mornings and weekends, highlight your availability and willingness to adapt. Mention any previous experience you have with flexible working hours to show you’re a great fit for the dynamic schedule.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
