At a Glance
- Tasks: Lead a dynamic team at Starbucks, ensuring great service and a positive atmosphere.
- Company: Join SSP UK & Ireland, working with iconic brands in bustling locations.
- Benefits: Earn £13.80 per hour, plus extra for night shifts, with discounts and health support.
- Other info: Enjoy award-winning training and excellent career development opportunities.
- Why this job: Step into hospitality leadership and make an impact every day in a fast-paced environment.
- Qualifications: Previous experience in hospitality or retail leadership is essential.
The predicted salary is between 28600 - 36000 £ per year.
Join our team as a Supervisor and step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland.
About You
- Hospitality moves fast – thrive on action, love leading people, and want to make an impact every day.
- 5 years of references and Criminal Record Check required.
- Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.
About the Supervisor Role
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go‑to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is necessary.
As a Supervisor We Will Offer You
- Discounted Meal and parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award‑winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Supervisor- Starbucks in Birmingham employer: SSP UK & Ireland
At SSP UK & Ireland, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Birmingham Airport where no two days are the same. Our team members enjoy competitive pay rates, including additional incentives for early shifts, alongside comprehensive training and development opportunities that foster personal and professional growth. With a strong focus on employee wellbeing and a culture that celebrates diversity, joining us as a Supervisor means stepping into a rewarding role where you can lead a passionate team and make a real impact in the bustling world of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor- Starbucks in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's values and how they operate. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your leadership experience and how you've handled busy shifts in the past.
✨Tip Number 3
Show your passion for hospitality! During the interview, share specific examples of how you've inspired your team or improved customer service. Let them see your energy and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the SSP family and stepping into that Supervisor role.
We think you need these skills to ace Supervisor- Starbucks in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see your enthusiasm for making an impact every day!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Supervisor role at Starbucks. Highlight relevant experience in leading teams and delivering excellent customer service. We appreciate when applicants take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, make sure you’re familiar with Starbucks' values and the role of a Supervisor. Brush up on your knowledge about their menu, customer service standards, and how they operate during busy hours. This will show that you're genuinely interested and prepared.
✨Show Your Leadership Skills
Since this role is all about leading a team, be ready to share specific examples of how you've successfully managed a team in a fast-paced environment. Think about times when you motivated your team or resolved conflicts – these stories will highlight your leadership abilities.
✨Emphasise Flexibility
The job requires working various shifts, including early mornings and weekends. Be sure to express your willingness to work flexible hours and your enthusiasm for the dynamic nature of the role. This shows that you’re adaptable and ready to take on the challenges of the hospitality industry.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only demonstrates your interest but also helps you gauge if the company culture aligns with your values.
