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- Tasks: Lead a dynamic team at Burger King, ensuring top-notch service and operational excellence.
- Company: Join SSP UK & Ireland, the global food travel experts with exciting brands.
- Benefits: Enjoy competitive salary, flexible working, discounts, and wellbeing support.
- Why this job: Make an impact in the hospitality industry while developing your leadership skills.
- Qualifications: Experience in management and a passion for food and customer service.
- Other info: Be part of a diverse team with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the General Manager role at SSP UK & Ireland – Burger King @ Birmingham New Street Station. If you're passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises such as M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Salary: up to £42,000 p.a. and enjoy the following benefits:
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
As General Manager, you’ll:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your team's knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
General Manager in Birmingham employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at SSP. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research SSP, their brands, and the General Manager role. Show us you’re passionate about food and travel – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to leading a team and driving sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to go straight to the source.
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and travel shine through! We want to see how excited you are about the role and the brand. Share any relevant experiences that highlight your enthusiasm for the hospitality industry.
Tailor Your CV: Make sure your CV is tailored specifically for the General Manager position. Highlight your leadership skills and any experience in managing teams or driving sales. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, dive deep into SSP's values and their brands. Familiarise yourself with Burger King's offerings and how they fit into the food travel experience. This will show your passion for the role and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Prepare examples of how you've successfully recruited, trained, and developed staff in the past. Highlight your coaching techniques and how you've driven team performance to achieve business goals.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified root causes of issues and implemented sustainable solutions. Be ready to discuss how you can apply these skills to enhance operations at SSP and ensure customer satisfaction.
✨Build Rapport with Stakeholders
SSP values strong relationships with clients and partners. Prepare to discuss your experience in stakeholder management and how you've built trust in previous roles. This will illustrate your ability to maintain and grow these essential connections.
