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- Tasks: Lead and inspire teams in a fast-paced Starbucks environment at Birmingham Airport.
- Company: Join SSP UK & Ireland, a leader in hospitality with a vibrant team culture.
- Benefits: Earn £14.25 per hour plus extra for late shifts, health support, and discounts.
- Why this job: Be part of a dynamic team delivering top-notch service in a bustling airport setting.
- Qualifications: Strong leadership, customer service skills, and problem-solving abilities required.
The predicted salary is between 29500 - 29500 £ per year.
SSP UK & Ireland is seeking a Duty Manager for Birmingham Airport, responsible for leadership and daily operations at Starbucks. The position requires strong leadership and customer service skills, along with problem-solving capabilities during busy shifts.
The job offers a pay rate of £14.25 per hour, with additional pay for late night shifts. Employees enjoy a fast-paced environment with health support and various discounts. Join a diverse and energetic team dedicated to delivering excellent service.
Duty Manager: Lead Fast-Paced Hospitality Teams in Birmingham employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Lead Fast-Paced Hospitality Teams in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP UK & Ireland's social media and website. Understanding their values will help you connect with the team and show you're a great fit for their fast-paced environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved problems during busy shifts. This will help you demonstrate your skills effectively when it comes to the interview.
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle customer service challenges or team dynamics in a fast-paced setting. This shows you're not just a talker but someone who can think on their feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Duty Manager: Lead Fast-Paced Hospitality Teams in Birmingham
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in fast-paced environments before, especially in hospitality settings like Starbucks.
Customer Service is Key: Don’t forget to emphasise your customer service skills! Share examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for the Duty Manager role at Birmingham Airport.
Problem-Solving Examples: We love a good problem-solver! Include specific instances where you’ve tackled challenges during busy shifts. This will show us that you can handle the pressure and keep things running smoothly.
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and get you on board with our diverse and energetic team at SSP UK & Ireland!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Before the interview, make sure you’re familiar with Starbucks' values and the specific role of a Duty Manager. Brush up on your knowledge of customer service excellence and how to lead a team effectively in a fast-paced environment.
✨Showcase Your Leadership Skills
Be ready to share examples of how you've successfully led teams in previous roles. Think about times when you’ve solved problems under pressure or improved team performance. This will demonstrate your capability to handle the demands of the job.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing a busy shift. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.