Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham
Duty Manager — Lead Busy Shifts & Elevate Service

Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham

Birmingham Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead busy shifts and elevate customer service at Birmingham Airport Starbucks.
  • Company: Join a leading hospitality company with a vibrant team culture.
  • Benefits: Starting pay of £13.80 per hour plus night shift incentives.
  • Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
  • Qualifications: Experience in hospitality or retail management and strong team leadership abilities.
  • Other info: Full-time roles available with great opportunities for growth and development.

The predicted salary is between 13 - 16 £ per hour.

A leading hospitality company in Birmingham is seeking an experienced Duty Manager to oversee operations at Birmingham Airport Starbucks. The role offers a pay rate starting at £13.80 per hour, with additional incentives for night shifts.

Candidates should have leadership experience in hospitality or retail, be able to manage a team effectively, and thrive in a fast-paced environment. Join a diverse team and ensure excellent customer service while managing daily operations.

Full-time positions are available, providing ample opportunity for growth and development.

Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham employer: SSP UK & Ireland

Join a leading hospitality company in Birmingham, where we prioritise employee growth and development in a vibrant and diverse work environment. As a Duty Manager at Birmingham Airport Starbucks, you'll enjoy competitive pay, additional incentives for night shifts, and the chance to lead a dedicated team while delivering exceptional customer service. Our commitment to fostering a supportive culture ensures that you can thrive in your role and advance your career within the industry.
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Contact Detail:

SSP UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Birmingham Airport or similar venues. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Show off your leadership skills during interviews! Prepare examples of how you've successfully managed teams in busy environments. We want to hear about those moments when you turned chaos into smooth operations!

Tip Number 3

Research the company culture! Understanding the values and mission of the hospitality company will help you tailor your approach. We love candidates who align with our commitment to excellent customer service and teamwork.

Tip Number 4

Apply through our website for the best chance! It’s the quickest way to get your application noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else!

We think you need these skills to ace Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham

Leadership Experience
Team Management
Customer Service Excellence
Operational Oversight
Fast-Paced Environment Adaptability
Communication Skills
Problem-Solving Skills
Growth and Development Focus

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your leadership experience in hospitality or retail. We want to see how you've managed teams and handled busy shifts, so don’t hold back on those examples!

Tailor Your Application: Take a moment to customise your application for the Duty Manager role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.

Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Share a bit about yourself and why you’re passionate about customer service and team management – we want to get to know the real you!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Birmingham Airport Starbucks.

How to prepare for a job interview at SSP UK & Ireland

Know Your Stuff

Before the interview, make sure you’re familiar with the company and its values. Research Birmingham Airport Starbucks and understand their customer service standards. This will help you demonstrate your knowledge and show that you’re genuinely interested in the role.

Showcase Your Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlight how you motivated your team during busy shifts and maintained high service standards.

Emphasise Your Adaptability

Working in a fast-paced environment is key for this role. Be ready to discuss how you've thrived under pressure in previous jobs. Share specific instances where you adapted quickly to changes or challenges, ensuring smooth operations and excellent customer service.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham
SSP UK & Ireland
Location: Birmingham

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