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- Tasks: Lead busy shifts and elevate customer service at Birmingham Airport Starbucks.
- Company: Join a leading hospitality company with a vibrant team culture.
- Benefits: Starting pay of £13.80 per hour plus night shift incentives.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in hospitality or retail management and strong team leadership abilities.
- Other info: Full-time roles available with great opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
A leading hospitality company in Birmingham is seeking an experienced Duty Manager to oversee operations at Birmingham Airport Starbucks. The role offers a pay rate starting at £13.80 per hour, with additional incentives for night shifts.
Candidates should have leadership experience in hospitality or retail, be able to manage a team effectively, and thrive in a fast-paced environment. Join a diverse team and ensure excellent customer service while managing daily operations.
Full-time positions are available, providing ample opportunity for growth and development.
Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Birmingham Airport or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want you to show how your leadership style aligns with their mission. Bring examples of how you've elevated service in past roles to impress them!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience managing teams and handling busy shifts. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our diverse team.
We think you need these skills to ace Duty Manager — Lead Busy Shifts & Elevate Service in Birmingham
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your leadership experience in hospitality or retail. We want to see how you've managed teams and handled busy shifts, so don’t hold back on those examples!
Tailor Your Application: Take a moment to customise your application for the Duty Manager role. Use keywords from the job description to show us you understand what we're looking for and how you fit the bill.
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep it professional. Share your passion for customer service and how you can elevate the experience at our Birmingham Airport Starbucks.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Stuff
Make sure you’re familiar with the hospitality industry, especially in a fast-paced environment like Birmingham Airport. Brush up on your knowledge of Starbucks operations and customer service standards to show you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed busy shifts. Highlight how you motivated your team and handled challenges, as this will demonstrate your capability to thrive in a dynamic setting.
✨Emphasise Customer Service Excellence
Since the role focuses on elevating service, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company’s values.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, growth opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
