At a Glance
- Tasks: Support the General Manager and lead a passionate team to deliver exceptional customer service.
- Company: Join M&S Simply Food, a leader in food travel with over 500 brands.
- Benefits: Enjoy up to 50% discount, flexible working, and management bonuses.
- Other info: Be part of an inclusive workplace with ongoing development opportunities.
- Why this job: Make a real impact every day while developing your leadership skills.
- Qualifications: Proven experience in team leadership and a passion for customer service.
The predicted salary is between 32000 - 34000 £ per year.
About The Role
As Assistant Store Manager, you will be rewarded with a competitive salary between £32,000 and £34,000 p.a and enjoy:
- Colleague discount – up to 50%
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply, does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family‐friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We are looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You will have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant Store Manager you will:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal‐opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Assistant Store Manager employer: SSP UK & Ireland
SSP UK & Ireland at Leeds Bradford Airport offers a dynamic work environment where you can thrive as a Night Shift Cleaner. With competitive pay, including additional midnight shift bonuses, and a strong focus on employee development through award-winning training, we foster a culture of support and growth. Enjoy exclusive employee discounts while contributing to the cleanliness of bustling hospitality spaces in a vibrant airport setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the food and travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research M&S Simply Food and understand their values and products. Show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your customer service skills! As an Assistant Store Manager, you'll need to inspire your team and deliver exceptional service. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at M&S Simply Food.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion:Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission at M&S Simply Food, so don’t hold back!
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Assistant Store Manager role. We’re looking for leadership skills and customer service excellence, so showcase those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Be personal, be engaging, and connect your experiences to what we value at M&S Simply Food.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Brands
Familiarise yourself with the brands that M&S Simply Food works with. Understanding their offerings, values, and customer service standards will show your passion for food and travel, which is key for this role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to mentor and inspire others, as this is crucial for an Assistant Store Manager. Think about specific situations where you improved team performance or customer satisfaction.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share stories that illustrate your commitment to quality and safety, and how you've handled challenging customer interactions in the past.
✨Be Adaptable and Resilient
Think of examples that showcase your adaptability in fast-paced environments. The interviewers will want to see how you handle pressure and unexpected situations, so prepare to discuss times when you've had to think on your feet.
