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- Tasks: Support the General Manager and lead a passionate team to deliver exceptional service.
- Company: Join a global food travel expert with over 500 brands.
- Benefits: Enjoy a competitive salary, discounts, flexible working, and wellbeing support.
- Why this job: Make a difference daily while inspiring your team in a vibrant environment.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Opportunities for personal development and a supportive workplace culture.
The predicted salary is between 28000 - 36000 £ per year.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well‑known franchises such as M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you'll be rewarded with a competitive salary of £32,000 p.a. and enjoy:
- Colleague discount – up to 50%
- Friends & Family discount 20% (T&C apply, does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family‑friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We're looking for an inspirational Assistant General Manager to join our team at Leon. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant General Manager, you’ll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal‑opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Assistant General Manager employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Leon or similar places. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by knowing the brand inside out. Familiarise yourself with Leon’s menu and values. Show them you’re not just passionate about food but also about their mission!
✨Tip Number 3
Practice your leadership skills! Think of examples where you’ve inspired a team or handled a tough situation. They want to see that you can lead with confidence and grace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Leon.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and travel shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer experiences.
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your leadership experience and any relevant skills that match what we’re looking for. We love seeing how your background aligns with our values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we expect from our team members!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Leon!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Brand Inside Out
Before your interview, make sure you research Leon and its offerings thoroughly. Understand their menu, values, and what sets them apart in the food travel industry. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Be ready to discuss how you can motivate others to achieve excellence.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to delivering outstanding service and building customer loyalty.
✨Be Adaptable and Resilient
The hospitality industry can be unpredictable, so it's crucial to showcase your adaptability. Prepare to discuss situations where you've had to think on your feet or handle unexpected challenges. This will demonstrate your resilience and readiness to thrive in a fast-paced environment.
