At a Glance
- Tasks: Support the General Manager and inspire your team to deliver exceptional service.
- Company: Join a global food travel expert at Starbucks in Bristol Temple Meads Station.
- Benefits: Enjoy up to 50% discount, flexible working, and management bonuses.
- Why this job: Make a difference daily while developing your leadership skills in a vibrant environment.
- Qualifications: Proven experience in leading teams and excellent communication skills.
- Other info: Access to wellbeing support and ongoing development opportunities.
The predicted salary is between 24000 - 32000 £ per year.
Assistant General Manager – West Cornwall Pasty & Cafe Local @ Bristol Temple Meads Station
If you\’re passionate about food and travel, you\’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you\’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you\’ll be rewarded with a competitive salary of £30,000 p.a. and enjoy:
- Colleague discount – up to 50%
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We\’re looking for an inspirational Assistant General Manager to join our team. You\’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant General Manager you’ll
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
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Assistant General Manager employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the food and travel industry. A personal recommendation can go a long way in landing that Assistant General Manager role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and customer service shine through. Share stories about how you've inspired teams or delivered outstanding service – it’ll make you memorable!
✨Tip Number 3
Be prepared with questions! Research the company and come armed with thoughtful questions about their values and team culture. This shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion: Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission at Starbucks, so don’t hold back!
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Assistant General Manager role. We’re looking for leadership skills and customer service excellence, so showcase those!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit. Share specific examples of how you've inspired teams or delivered outstanding service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at SSP UK & Ireland
✨Know Your Brand
Before the interview, dive deep into Starbucks' values and mission. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely passionate about the brand.
✨Showcase Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, mentored others, or handled challenging situations. Be ready to discuss how you inspire and motivate those around you.
✨Customer Service Focus
Highlight your dedication to outstanding customer service. Think of specific instances where you've gone above and beyond for customers. This will illustrate your commitment to creating a positive experience, which is crucial in the food travel industry.
✨Be Adaptable and Resilient
In the fast-paced environment of a station café, adaptability is key. Prepare to discuss times when you've had to think on your feet or adjust to unexpected changes. This will show that you're ready to handle the dynamic nature of the role.