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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality company serving top brands like M&S and Starbucks.
- Benefits: Enjoy employee discounts, free meals during shifts, and award-winning training programmes.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible hours available across weekdays, weekends, and holidays.
TEAM MEMBER – HAYWARDS HEATH, CAFE LOCAL
Pay Rate: 12.21 per hour.
We have Part Time(12hrs)roles available.
Hours of operation are 5am to 6:30pm.Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for customer service can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Mentioning specific products or experiences related to these brands can demonstrate your genuine interest and knowledge about the role.
✨Tip Number 3
Be prepared to discuss how you handle busy environments. Team Members often work in fast-paced settings, so sharing examples of how you've thrived under pressure can highlight your suitability for the role.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Team Member position.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for customer service and your ability to work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service roles. Emphasise any teamwork skills and your ability to create positive experiences for customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company’s values. Mention specific examples of how you’ve made someone's day better in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your enthusiasm for the role and the company during the interview. Share examples of how you've created positive experiences for customers in the past.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others and contribute to a team environment. Highlight any previous experiences where teamwork led to success.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this will showcase your ability to engage effectively with guests.
✨Understand the Brand
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Showing that you understand their values and what they offer can set you apart from other candidates and demonstrate your genuine interest in the position.
