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For Companies At a Glance
- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, partnering with top brands like BrewDog and Starbucks.
- Benefits: Enjoy discounted meals, free parking, and employee discounts.
- Why this job: Be part of a vibrant team in a buzzing hospitality environment.
- Qualifications: Must be 18+ to serve alcohol and work certain shifts.
- Other info: Flexible hours across weekdays, weekends, and holidays.
Overview
Team Member – BrewDog, Belfast Grand Central Station. Part Time roles available. Pay rate: £12.90 per hour, plus an extra £1.20 per hour for hours between midnight and 6 am (effective £14.10 per hour). Hours of operation: 6 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Your role
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
Responsibilities
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
Qualifications
- 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
Benefits
- Discounted meals and free parking while on shifts.
- Employee discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
Ready to apply?
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
Equality, Diversity and Inclusion
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with BrewDog's brand and values. Understanding their commitment to quality and customer experience will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you made a positive impact on customers. This will demonstrate your ability to create those 'feel-good moments' they’re looking for.
✨Tip Number 3
Be ready to discuss your flexibility in working hours, especially since the role requires shifts across weekdays, weekends, and holidays. Highlighting your availability can set you apart from other candidates.
✨Tip Number 4
Engage with current employees or read reviews about working at BrewDog. This insight can provide you with valuable information to discuss during your interview, showing your genuine interest in the company culture.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Team Member position at BrewDog. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised CV: Create a CV that showcases your customer service skills, teamwork experience, and any previous roles in hospitality. Use clear headings and bullet points to make it easy to read, and ensure it reflects your enthusiasm for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and why you want to work at BrewDog specifically. Mention any relevant experiences and how you can contribute to creating feel-good moments for customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at SSP UK & Ireland
✨Show Your Enthusiasm
As a Team Member, your energy and positivity are key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've created positive experiences for customers in the past.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any previous experiences where teamwork led to successful outcomes, especially in fast-paced environments.
✨Know the Brand
Familiarise yourself with BrewDog and its values. Understanding their mission and what makes them unique will show your genuine interest in the company. Mention specific products or initiatives that resonate with you.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Team Member. Prepare responses on how you would handle difficult situations or ensure customer satisfaction, showcasing your problem-solving skills.
