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- Tasks: Lead a dynamic team and ensure top-notch customer service at Heathrow Airport.
- Company: A leading hospitality management company with a focus on excellence.
- Benefits: Enjoy discounted meals, employee discounts, and growth development programmes.
- Why this job: Join a fast-paced environment and make a real impact in hospitality.
- Qualifications: Experience in hospitality or retail leadership is essential.
- Other info: Perfect for those who thrive in busy, energetic settings.
The predicted salary is between 36000 - 60000 £ per year.
A hospitality management company is seeking a Duty Manager for Heathrow Airport. This role involves leading the team, ensuring high energy and excellent customer service, and managing daily operations. Applicants should have experience in hospitality or retail leadership.
Responsibilities include:
- Problem-solving
- Team management during busy shifts
Benefits include:
- Discounted meals
- Employee discounts
- Development programs
Join today and make an impact!
Airport Duty Manager — Lead Fast-Paced Shifts in Hounslow employer: SSP UK & Ireland
Contact Detail:
SSP UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Duty Manager — Lead Fast-Paced Shifts in Hounslow
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Heathrow. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've successfully managed teams or resolved issues in high-pressure situations. We want to see that you can keep the energy up!
✨Tip Number 3
Be ready for role-play scenarios! In hospitality, we often face unexpected challenges. Practise how you'd handle common problems during busy shifts, so you can impress with your quick thinking.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our dynamic team at Heathrow.
We think you need these skills to ace Airport Duty Manager — Lead Fast-Paced Shifts in Hounslow
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in hospitality or retail leadership. We want to see how you've led teams and managed operations, especially during busy shifts. Share specific examples that showcase your problem-solving abilities!
Emphasise Customer Service: Since this role is all about excellent customer service, let us know how you've gone above and beyond for customers in the past. We love hearing about those moments where you made a real impact on someone's experience!
Keep It Energetic: The job description mentions high energy, so make sure your application reflects that vibe! Use an enthusiastic tone and convey your passion for the hospitality industry. We want to feel your excitement through your words!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at SSP UK & Ireland
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality management company. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others, especially during busy shifts, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle challenges in a fast-paced environment. Think of specific scenarios where you've had to think on your feet and come up with solutions quickly. This will show that you're ready to tackle the demands of the job head-on.
✨Emphasise Customer Service Excellence
Customer service is key in hospitality. Be prepared to discuss how you ensure high energy and excellent service in your previous roles. Share stories that illustrate your commitment to customer satisfaction and how you’ve gone above and beyond to create positive experiences.
