Duty Manager

DUTY MANAGER – LONDON GATWICK AIRPORT, BREWDOG

Pay Rate: £13.30 per hour, plus an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate to £14.80 per hour.

Full Time (30hrs) | Hours of operation: 3 am–11 pm. Working flexibly across weekdays, weekends, bank and public holidays.

About You

• Hospitality moves fast – thrive on action, love leading people, and want to make an impact every day.
• 5 years of references and a Criminal Record Check required.
• Due to certain responsibilities, you must be 18 years of age or over.

About the Duty Manager Role

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service; be the go‑to person for customer and team queries.
• Result‑focused, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy hospitality or retail is ideal; night‑shift experience a plus.

Benefits and Offers

• Discounted meals while on shifts.
• Free A1 (Bristol bus) & A3 Weston Super Mare bus, discounted A4 (Bath bus).
• Employee and family discounts.
• Award‑winning training, apprenticeships and development programmes.
• Health & wellbeing support.
• A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.