SSP Limited in Halifax, United Kingdom, seeks a Customer Success Manager to lead the UK & Ireland customer base, drive retention, growth and satisfaction, and act as the senior escalation point for high-stakes relationships. You will manage Account Managers and Senior Relationship Managers, ensuring a proactive, data-driven approach to customer success.
You will work with cross-functional teams, influencing product roadmaps and commercial outcomes while promoting a customer-obsessed culture
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Head of Customer Success & Growth in Halifax employer: SSP Limited
At SSP, we pride ourselves on being an exceptional employer, particularly for the Senior Product Delivery Manager role. Our dynamic work culture fosters innovation and collaboration, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills, especially in AI adoption. Located in a vibrant environment, we offer a supportive atmosphere where your contributions are valued, and your career can flourish.