At a Glance
- Tasks: Be the friendly face of our medical centre, handling calls and assisting patients.
- Company: Join Beefold Medical Centre, a leading GP service provider in the North West.
- Benefits: Enjoy flexible hours, free parking, and a supportive team environment.
- Other info: Full training provided; great opportunities for career progression.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Excellent communication skills and a calm, professional approach are essential.
The predicted salary is between 12 - 16 € per hour.
Beefold Medical Centre is seeking an experienced receptionist to join our friendly team. As a member of frontline staff, you will be the first point of contact for service users and visitors. You should be non-judgemental with excellent communication and listening skills. You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals, and outside agencies. Prioritising a busy workload, being a good team player, and handling a wide range of clerical and administration duties in a busy environment are required.
Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant. We offer excellent career progression, the chance to work in an innovative environment, and the security of knowing our wider SSP Health team is there to support you. Experience of working in General Practice is preferable.
Main duties of the job:- Processing and distributing incoming and outgoing mail; filing and retrieving paperwork.
- Initiating contact with and responding to requests from patients, other team members, and associated healthcare agencies and providers.
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Providing clerical assistance to practice staff as required, including word processing, data processing, filing, photocopying, and scanning.
- Ordering and monitoring stationery and other supplies.
- Cover sickness/annual leave and work reasonable overtime when required.
- Perform any other relevant and reasonable duties as requested by your team, practice manager, or partners.
- Undertake statutory and mandatory training.
As the biggest provider of GP services in the North West, we are proud to have over 40 practices all rated as Outstanding or Good and we are committed to continually improving the quality of patient services whilst meeting SSP Health's contractual obligations.
Job Types: Part-time, PermanentSalary: £12.21 per hour
Schedule: Monday to Friday
Expected start date: as soon as possible
Receptionist in Wigan employer: SSP Health
Beefold Medical Centre is an excellent employer, offering a supportive and innovative work environment where you can thrive as a receptionist. With a commitment to career progression and the backing of the wider SSP Health team, employees enjoy a collaborative culture that prioritises professional development and job satisfaction. Located in the North West, we provide flexible working hours, free on-site parking, and the opportunity to make a meaningful impact in patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Wigan
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Beefold Medical Centre. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the job description, especially your communication and organisational skills. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously. Remember, you're aiming to be the friendly face of the practice!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Receptionist in Wigan
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences make you a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous experience in General Practice or similar roles, and if you have knowledge of the EMIS web system, definitely include that!
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check for spelling and grammar mistakes, and ensure your formatting is neat. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Beefold Medical Centre!
How to prepare for a job interview at SSP Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the receptionist role at Beefold Medical Centre. Familiarise yourself with the key responsibilities, such as handling patient queries and managing clerical tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. During the interview, be prepared to share examples of how you've effectively communicated with patients or team members in the past. Practice active listening and respond thoughtfully to questions to highlight your interpersonal skills.
✨Demonstrate Your Team Spirit
Being a good team player is essential in a busy medical environment. Share experiences where you've collaborated with colleagues or supported them during peak times. This will illustrate your ability to work well within a team and contribute positively to the workplace culture.
✨Prepare for Practical Scenarios
You might be asked to handle hypothetical situations during the interview, such as dealing with an upset patient or managing multiple tasks at once. Think through these scenarios beforehand and consider how you would respond calmly and professionally, showcasing your problem-solving skills.
