Care Navigator & Front Desk Lead - Primary Care in Wigan
Care Navigator & Front Desk Lead - Primary Care

Care Navigator & Front Desk Lead - Primary Care in Wigan

Wigan Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Help patients navigate healthcare, manage appointments, and support their needs.
  • Company: A caring healthcare provider in Wigan with a supportive team.
  • Benefits: Opportunity to make a difference in patient care and develop your skills.
  • Why this job: Join a compassionate team and directly impact patient experiences.
  • Qualifications: Strong organisational and communication skills; clinical experience preferred.
  • Other info: Dynamic role with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 Β£ per year.

A healthcare provider in Wigan is seeking a dedicated Care Navigator to assist patients in navigating the healthcare system. In this role, you will manage appointment scheduling, ensure accurate medical records, and provide compassionate support to patients.

Ideal candidates possess strong organizational and communication skills, along with prior experience in a clinical setting. This position offers an opportunity to impact patient care directly within a supportive team environment.

Care Navigator & Front Desk Lead - Primary Care in Wigan employer: SSP Health

As a leading healthcare provider in Wigan, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee well-being and professional growth. Our Care Navigator & Front Desk Lead role not only offers competitive benefits but also provides opportunities for meaningful engagement with patients, allowing you to make a real difference in their healthcare journey. Join us to be part of a dedicated team that values compassion, teamwork, and continuous development.
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Contact Detail:

SSP Health Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Care Navigator & Front Desk Lead - Primary Care in Wigan

✨Tip Number 1

Network like a pro! Reach out to people in the healthcare field, especially those who work in primary care. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to patient care and organisational skills. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for patient care during interviews. Share personal stories that highlight your compassion and dedication, as this will resonate well with hiring managers looking for a Care Navigator.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Care Navigator & Front Desk Lead - Primary Care in Wigan

Organizational Skills
Communication Skills
Appointment Scheduling
Medical Records Management
Compassionate Support
Clinical Experience
Teamwork
Patient Care

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience in a clinical setting. We want to see how your organisational and communication skills shine through, so don’t hold back on showcasing your strengths!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Care Navigator role. Share your passion for patient care and how you can contribute to our supportive team environment.

Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your qualifications and experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!

How to prepare for a job interview at SSP Health

✨Know the Healthcare Landscape

Familiarise yourself with the healthcare system in Wigan and the specific services offered by the provider. Understanding local resources and how patients navigate their care will show your commitment to the role and help you answer questions more effectively.

✨Showcase Your Organisational Skills

Prepare examples from your past experience that highlight your organisational abilities, especially in managing appointments and medical records. Be ready to discuss how you prioritise tasks and ensure accuracy in a busy clinical environment.

✨Demonstrate Compassionate Communication

Since this role involves direct patient interaction, practice articulating your approach to providing compassionate support. Think of scenarios where you’ve helped patients feel at ease or resolved their concerns, and be prepared to share these during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics and the challenges faced in the role. This not only shows your interest but also helps you gauge if the workplace aligns with your values and work style.

Care Navigator & Front Desk Lead - Primary Care in Wigan
SSP Health
Location: Wigan

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