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- Tasks: Be the friendly face of our medical centre, handling calls and assisting patients.
- Company: Join Beefold Medical Centre, a leading GP service provider in the North West.
- Benefits: Enjoy flexible hours, free parking, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Excellent communication skills and a calm, professional attitude are essential.
- Other info: Full training provided; great opportunities for career progression.
The predicted salary is between 12 - 16 £ per hour.
Beefold Medical Centre is seeking an experienced receptionist to join our friendly team. As a member of frontline staff, you will be the first point of contact for service users and visitors. You should be non-judgemental with excellent communication and listening skills. You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals, and outside agencies. Prioritising a busy workload, being a good team player, and handling a wide range of clerical and administration duties in a busy environment are required.
Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant. We offer excellent career progression, the chance to work in an innovative environment, and the security of knowing our wider SSP Health team is there to support you. Experience of working in General Practice is preferable.
Main duties of the job:- Processing and distributing incoming and outgoing mail; filing and retrieving paperwork.
- Initiating contact with and responding to requests from patients, other team members, and associated healthcare agencies and providers.
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Providing clerical assistance to practice staff as required, including word processing, data processing, filing, photocopying, and scanning.
- Ordering and monitoring stationery and other supplies.
- Covering sickness/annual leave and working reasonable overtime when required.
- Performing any other relevant and reasonable duties as requested by your team, practice manager, or partners.
- Undertaking statutory and mandatory training.
As the biggest provider of GP services in the North West, we are proud to have over 40 practices all rated as Outstanding or Good and we are committed to continually improving the quality of patient services whilst meeting SSP Health's contractual obligations.
Job Types: Part-time, PermanentSalary: £12.21 per hour
Schedule: Monday to Friday
Expected start date: as soon as possible
Receptionist in Manchester employer: SSP Health
Contact Detail:
SSP Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Manchester
✨Tip Number 1
Make sure to research Beefold Medical Centre before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being calm and approachable is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Don’t forget to highlight your ability to handle a busy workload. Share examples from your past experiences where you successfully managed multiple tasks at once, showing that you can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the SSP Health team right from the start.
We think you need these skills to ace Receptionist in Manchester
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your experiences make you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous experience in General Practice or similar roles, and how it aligns with what we’re looking for at Beefold Medical Centre.
Show Off Your Communication Skills: As a receptionist, communication is key! Use your application to demonstrate your excellent communication and listening skills. You can do this by providing examples of how you've effectively interacted with patients or colleagues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic team!
How to prepare for a job interview at SSP Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the receptionist role at Beefold Medical Centre. Familiarise yourself with the key responsibilities, such as handling patient queries and managing clerical tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. During the interview, be prepared to give examples of how you've effectively communicated with patients or team members in the past. Practice active listening and respond thoughtfully to questions to highlight your interpersonal skills.
✨Demonstrate Your Team Spirit
Being a good team player is essential for this role. Share experiences where you've collaborated with others to achieve a common goal. Emphasise your ability to support colleagues and adapt to different situations, especially in a busy environment like a medical centre.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, such as dealing with a difficult patient or managing multiple tasks at once. Think through these scenarios beforehand and outline your approach, showcasing your problem-solving skills and calm demeanour under pressure.
