Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome patients and visitors, manage calls, and handle admin tasks in a busy environment.
- Company: Join Montague Medical Practice, a friendly team dedicated to excellent patient care.
- Benefits: Flexible part-time hours, supportive training, and a positive work atmosphere.
- Why this job: Make a difference by providing exceptional service and support to our community.
- Qualifications: Good communication skills; no experience needed as full training is provided.
- Other info: Great opportunity for personal growth in a dynamic healthcare setting.
The predicted salary is between 11 - 16 £ per hour.
We are seeking to recruit professional and friendly Reception staff to join our team. We are looking to increase capacity within our Reception team and therefore we have a number of part time positions available, covering the hours of 7.30am - 6.30pm Monday to Friday. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various reception and administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment.
Main duties of the job:
- Greet patients and visitors warmly, ensuring a positive first impression.
- Answer phone calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
- Know how to deal with difficult situations and work under pressure.
- Handle clerical duties such as filing, GP notes, incoming mail, photocopying, and scanning documents.
- Assist with administrative tasks as required, ensuring smooth office operations.
- Maintain a clean and organised reception area.
About us:
Montague Medical Practice is a friendly team of doctors & nurses and support staff based in the town of Goole. Our surgery is close to motorways, trainlines and public transport. We are part of the CYGNET PCN and pride ourselves with our great patient feedback each month.
Job responsibilities:
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working in our clinical and administration teams. Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality. IT skills are essential, as you will be regularly creating searches, data input and monitoring our achievements and progress against national, local, and internal targets.
Person Specification:
Qualifications: Good standard of education.
Experience: Experience is not necessary as full training will be provided. However, previous NHS experience would be welcome.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist in Goole employer: SSP Health
Contact Detail:
SSP Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Goole
✨Tip Number 1
Make sure you research Montague Medical Practice before your interview. Knowing about their values and patient feedback can help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your phone etiquette! Since you'll be answering calls, it’s crucial to sound professional and warm. Try role-playing with a friend to get comfortable with handling different types of inquiries.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks in the past, even if it's from previous jobs or volunteer work. This will demonstrate your ability to multitask effectively in a busy office.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our team at Montague Medical Practice.
We think you need these skills to ace Receptionist in Goole
Some tips for your application 🫡
Show Your Friendly Side: Since you'll be the first point of contact for patients and visitors, make sure your application reflects your friendly and professional nature. Use a warm tone in your cover letter and highlight any customer service experience you have.
Highlight Your Organisational Skills: This role requires strong organisational skills, so don’t shy away from showcasing your ability to multitask and manage various tasks. Mention specific examples where you've successfully juggled multiple responsibilities in a busy environment.
Tailor Your Application: Make sure to tailor your CV and cover letter to the job description. Use keywords from the posting, like 'excellent communication skills' and 'attention to detail', to show that you’re a perfect fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at SSP Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist. Familiarise yourself with the key duties mentioned in the job description, like greeting patients and managing phone calls. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is crucial. Prepare examples of how you've effectively communicated in previous roles or situations. Think about times when you’ve dealt with difficult customers or managed busy environments, as these experiences will highlight your ability to handle the pressures of the job.
✨Demonstrate Organisational Skills
Being organised is key in a busy reception environment. Bring up specific instances where you’ve successfully managed multiple tasks at once. You could mention how you prioritised tasks during peak times or how you kept your workspace tidy and efficient, which aligns perfectly with what they’re looking for.
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
