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- Tasks: Be the friendly face of our service, welcoming patients and visitors with a smile.
- Company: Join the largest GP service provider in the North West, known for excellence.
- Benefits: Enjoy career progression, training support, and a collaborative work environment.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in a patient-facing role is preferred; training provided.
- Other info: Work in a supportive team across multiple medical centres.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for an experienced receptionist to join our friendly team in Bolton. As a member of frontline staff, you will be the first point of contact for our service users and visitors. You will need to be non-judgemental with excellent communication and listening skills. Experience of working in General Practice is desirable. You will be working collaboratively and across sites where required with Bolton Medical Centre, Bolton General Practice, Shanti Medical Centre & 3D Medical Centre.
Main duties of the job:
- You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies.
- Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required.
- Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant.
About us:
As the biggest provider of GP services in the North West, we are proud to have over 40 practices all rated as Outstanding or Good and we are committed to continually improving the quality of patient services whilst meeting SSP Health's contractual obligations. We can offer excellent career progression, the chance to work in an innovative environment and the security of knowing our wider SSP Health team is there to support you.
Job responsibilities:
- You must be able to deal objectively and professionally in a calm and approachable manner when liaising with patients, staff, healthcare professionals and outside agencies.
- Prioritising a busy workload, being a good team player and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required.
- Knowledge of the EMIS web system would be an advantage; full training and support would be offered to the successful applicant.
Person Specification:
- Experience in patient facing environment.
- Disclosure and Barring Service Check.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist in Bolton employer: SSP Health
Contact Detail:
SSP Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bolton
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in joining them.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being clear and friendly is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-facing role. Choose professional attire that reflects the welcoming environment of the medical centres.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Receptionist in Bolton
Some tips for your application 🫡
Show Off Your Communication Skills: As a receptionist, you'll be the first point of contact, so make sure your application highlights your excellent communication and listening skills. Use examples from your past experiences to demonstrate how you've effectively interacted with patients or clients.
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! Tailor your application to reflect the specific requirements mentioned in the job description. Mention your experience in a patient-facing environment and any relevant knowledge of systems like EMIS web.
Keep It Professional Yet Approachable: Your written application should reflect the calm and approachable manner we value at StudySmarter. Use a friendly tone while maintaining professionalism, showing that you can handle a busy workload with ease.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you’ll ensure your application reaches us quickly and you can easily keep track of your application status!
How to prepare for a job interview at SSP Health
✨Know Your Role
Make sure you understand the key responsibilities of a receptionist in a medical setting. Familiarise yourself with the specific duties mentioned in the job description, like handling patient queries and managing a busy workload. This will help you demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As the first point of contact, excellent communication is crucial. Prepare examples from your past experiences where you effectively communicated with patients or colleagues. Highlight your ability to remain calm and approachable, even in stressful situations.
✨Familiarise Yourself with EMIS Web
If you have prior experience with the EMIS web system, be ready to discuss it. If not, do a bit of research to understand its basic functions. Showing that you're proactive about learning can impress the interviewers and demonstrate your commitment to the role.
✨Team Player Attitude
Emphasise your ability to work collaboratively across different sites and with various teams. Share examples of how you've successfully worked as part of a team in previous roles, especially in busy environments. This will show that you can adapt and thrive in their dynamic setting.
