At a Glance
- Tasks: Engage with customers and provide an outstanding experience while collaborating with colleagues.
- Company: Join SSP, a vibrant hospitality brand serving M&S, Starbucks, and more across the UK & Ireland.
- Benefits: Enjoy discounted meals, free parking, employee discounts, and access to training and development programs.
- Other info: Flexible hours available, including weekends and holidays, with enhanced pay for night shifts.
- Why this job: Be part of a dynamic team creating memorable moments for customers in a lively environment.
- Qualifications: Must be 18+, with references and a Criminal Record Check; passion for customer service is essential.
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WAITING STAFF - EVERGREEN, MANCHESTER AIRPORT
Pay Rate: £12.40 per hour + an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate to £13.60 per hour
Hours of operation: 3 am to 9 pm. Flexible working across weekdays, weekends, bank and public holidays.
Join SSP and be part of the vibrant hospitality environment! We work with brands like M&S, Starbucks, Burger King, and BrewDog to serve thousands of customers across airports, train stations, and motorway services in the UK & Ireland.
Become a Waiting Staff and help create memorable moments for our customers. Bring enthusiasm, positivity, and passion to your work — and make someone\'s day better.
ABOUT YOU:
- You believe in the power of people and that today is going to be a good day.
- You are passionate and kind, ensuring all guests leave satisfied.
- 5 years of references and a Criminal Record Check are required.
- Applicants must be 18 years or over to perform certain tasks or work specific shifts, including selling and handling alcohol.
ABOUT THE WAITING STAFF ROLE:
- Engage with customers and provide an outstanding experience.
- Collaborate with colleagues for smooth operations.
WHAT WE OFFER:
- Discounted meals and free parking during shifts.
- Employee discounts and access to the Friends and Family Discount App.
- Training, apprenticeships, and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
#J-18808-Ljbffrwaiting Staff - Evergreen in Manchester employer: SSP Group
At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture that thrives on enthusiasm and positivity. Located at Manchester Airport, our team enjoys flexible working hours, competitive pay rates, and a range of employee benefits including discounted meals and development opportunities. Join us to be part of a diverse team dedicated to creating memorable experiences for our customers while enjoying the perks of working in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land waiting Staff - Evergreen in Manchester
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their menus and customer service expectations can give you an edge during interviews.
✨Tip Number 2
Show your enthusiasm for the hospitality industry! Share any relevant experiences or stories that highlight your passion for customer service when you get the chance to speak with us.
✨Tip Number 3
Be prepared to discuss how you handle busy environments. We want to know how you keep calm under pressure and ensure customers have a great experience, especially during peak hours.
✨Tip Number 4
Highlight your flexibility in working hours. Since the role requires shifts across various times, showing that you're adaptable and willing to work weekends and holidays can make you stand out.
We think you need these skills to ace waiting Staff - Evergreen in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you engaged with customers and created positive experiences.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific reasons why you want to work at Evergreen and how you can contribute to their team.
Highlight Soft Skills:In your application, focus on soft skills such as communication, teamwork, and problem-solving. These are crucial for a waiting staff role and will demonstrate your suitability for the position.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a waiting staff member, your energy and positivity are key. Make sure to express your passion for hospitality during the interview. Share examples of how you've created memorable experiences for customers in the past.
✨Know the Brand
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Being able to discuss these brands and their values will show your genuine interest in the role and the company.
✨Demonstrate Teamwork Skills
Collaboration is crucial in a busy environment like an airport. Prepare to discuss how you’ve worked effectively in teams before, highlighting your ability to communicate and support your colleagues.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as waiting staff. Be ready to share how you would handle difficult situations or ensure customer satisfaction, showcasing your problem-solving skills.
