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- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, free parking, and employee discounts.
- Why this job: Be part of a dynamic team in a buzzing environment that values positivity and kindness.
- Qualifications: Must be 18+, with references and a Criminal Record Check.
- Other info: Flexible hours across weekdays, weekends, and holidays; earn up to £13.60 per hour.
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TEAM MEMBER – UPPER CRUST, LIVERPOOL AIRPORT
Please note, this is a part-time role.
Pay Rate: £12.40 per hour + an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation: 3 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Due to responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to serve alcohol.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted meals and free parking while on shifts.
- Employee discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member - Upper Crust employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Upper Crust
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in airport settings. Understanding the unique challenges and fast-paced environment of working at Liverpool Airport will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Highlighting moments where you went above and beyond for customers can demonstrate your passion for creating positive experiences.
✨Tip Number 3
Network with current or former employees of SSP or similar companies. They can provide valuable insights into the company culture and what it takes to succeed as a Team Member, which can be beneficial during your application process.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across various times, showing that you are adaptable and willing to work during peak hours can make you a more attractive candidate.
We think you need these skills to ace Team Member - Upper Crust
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your enthusiasm for hospitality and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to engage with customers and work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at Upper Crust and how your values align with their commitment to customer satisfaction.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your excitement about the role and how you enjoy creating positive experiences for customers.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to share examples of how you've worked effectively in a team before, highlighting your ability to support colleagues and contribute to a smooth operation.
✨Prepare for Customer Interaction Scenarios
Think about common customer service situations you might face and how you would handle them. Showing that you can engage with customers and resolve issues will impress the interviewers.
✨Understand the Brand
Familiarise yourself with SSP and its brands like M&S and Starbucks. Being knowledgeable about the company will show your genuine interest and help you connect your skills to their values during the interview.
