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- Tasks: Engage with customers and ensure a fantastic experience during the night shift.
- Company: Join SSP, a dynamic hospitality group serving top brands like Burger King and Starbucks.
- Benefits: Enjoy discounted meals, free parking, and exclusive employee discounts.
- Why this job: Be part of a vibrant team creating feel-good moments for customers every night.
- Qualifications: Must be 18+, with references and a Criminal Record Check required.
- Other info: Flexible shifts: 4 days on, 4 days off, working from 8 pm to 7 am.
Pay Rate: £12.40 per hour + an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
Hours of operation: 8 pm to 7 am. Working flexibly across weekdays, weekends, bank and public holidays.
Shift Pattern: 4 days on, 4 days off.
Step into the buzz of hospitality! SSP works with brands like M&S, Starbucks, Burger King, and BrewDog to serve thousands of customers in airports, train stations, and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Night Shift Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity, and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- You believe in the power of people and that today is going to be a good day.
- You are passionate and kind, ensuring all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Applicants need to be 18 years or over to perform certain tasks or work on certain shifts due to responsibilities within the role.
ABOUT THE NIGHT SHIFT TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A NIGHT SHIFT TEAM MEMBER WE WILL OFFER YOU:
- Discounted meals and free parking while on shifts.
- Employee discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships, and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member - Night Shift employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Night Shift
✨Tip Number 1
Familiarise yourself with the specific operations of Burger King and the hospitality industry. Understanding their menu, customer service standards, and the fast-paced environment will help you stand out during any informal discussions or interviews.
✨Tip Number 2
Network with current or former employees of SSP or Burger King. They can provide valuable insights into the company culture and what it takes to succeed as a Night Shift Team Member, which can give you an edge in your application process.
✨Tip Number 3
Demonstrate your enthusiasm for working night shifts. Highlight any previous experience you have in similar roles or environments, and express your willingness to adapt to the unique challenges that come with working during these hours.
✨Tip Number 4
Prepare to discuss how you handle busy periods and customer interactions. Being able to share specific examples of how you've provided excellent customer service or worked effectively in a team will show that you're ready for the demands of the role.
We think you need these skills to ace Team Member - Night Shift
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Shift Team Member position. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, especially in hospitality or customer service roles. Highlight any relevant skills such as teamwork, communication, and problem-solving.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you embody the qualities they are looking for, such as positivity and passion for customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a Night Shift Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role and how you enjoy creating positive experiences for customers.
✨Highlight Teamwork Skills
Collaboration is crucial in this role. Be prepared to share examples of how you've worked effectively with others in previous jobs, especially in fast-paced environments.
✨Demonstrate Flexibility
Since the shifts are varied, it's important to show that you're adaptable. Discuss your availability and willingness to work different hours, including weekends and holidays.
✨Prepare for Customer Interaction Scenarios
Think about potential customer service scenarios you might face during the night shift. Prepare responses that showcase your problem-solving skills and ability to handle difficult situations with kindness.
