At a Glance
- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible part-time roles available across weekdays and weekends.
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TEAM MEMBER – CAFE LOCAL, NEWTON ABBOT STATION
Pay Rates:£12.21 per hour
We have Part Time (8hrs)roles available.
Hours of operation are 5:30am to 7:00pm.Working flexibly across weekdays, weekends, bank and public holidays.
Shift Times: Monday and Friday 5:30am to 6pm, Saturday 7am to 5pm and Sunday 9am to 5pm.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards can help you align your approach during interviews.
✨Tip Number 2
Showcase your enthusiasm for hospitality! Be prepared to share examples of how you've created positive experiences for customers in previous roles or even in everyday situations.
✨Tip Number 3
Highlight your flexibility in working hours. Since the role requires shifts across various times, emphasising your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Demonstrate your teamwork skills. Share instances where you've successfully collaborated with others to achieve a common goal, as this is crucial in a fast-paced environment like a café.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your enthusiasm, positivity, and any previous experience in hospitality or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at SSP and how you can contribute to creating feel-good moments for customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've positively impacted customers in previous roles.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others and contribute to a team environment. Highlight any experiences where teamwork led to success.
✨Be Flexible and Adaptable
Given the varied shift patterns, it's important to show that you're flexible. Discuss your availability and willingness to work different shifts, including weekends and holidays, to meet the needs of the business.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle specific customer situations. Think of examples where you provided excellent service or resolved issues effectively, as this will demonstrate your capability in creating feel-good moments for customers.