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- Tasks: Engage with customers and provide outstanding service while collaborating with your team.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and opportunities for training and development.
- Why this job: Be part of a dynamic team creating feel-good moments for customers every day!
- Qualifications: Must be 18+ to perform certain tasks; enthusiasm and kindness are essential.
- Other info: Flexible part-time roles available across weekdays, weekends, and holidays.
TEAM MEMBER – CARDIFF AIRPORT, GREGGS.
Pay Rate: £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour f or hours worked between midnight and 6AM, bringing your rate of pay to £13.60 per hour.
We have Part Time (20 hour) roles available.
Hours of operation are 3 am to 12am. Working flexibly across weekdays, weekends, bank and public holidays.
Shift Times: 3pm to 12am.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
ABOUT THE TEAM MEMBER ROLE:
AS A TEAM MEMBER WE WILL OFFER YOU:
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards will help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your passion for hospitality by engaging in conversations with current employees or visiting the locations. This will give you insights into the work environment and allow you to express genuine interest in your application.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across weekdays, weekends, and holidays, highlighting your availability can set you apart from other candidates.
✨Tip Number 4
Emphasise your teamwork skills during any discussions. The role involves collaborating with colleagues, so sharing examples of how you've successfully worked in a team will demonstrate that you're a great fit for the position.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Team Member role entails. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've made someone's day better in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've positively impacted customers in previous roles or experiences.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any past experiences where teamwork led to successful outcomes, and show that you value working together to create a great atmosphere.
✨Be Flexible and Adaptable
With varying shift times and the need to work across weekends and holidays, it's important to convey your flexibility. Discuss your availability and willingness to adapt to different schedules, as this will show your commitment to the role.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle specific customer situations. Think of examples where you provided excellent service or resolved issues effectively. This will demonstrate your ability to engage with customers and ensure they leave happy.
