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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality group serving top brands like Burger King and Starbucks.
- Benefits: Enjoy discounted meals, free parking, and employee discounts.
- Why this job: Be part of a dynamic team in a buzzing environment at Luton Airport.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible hours available, perfect for students looking for part-time work.
TEAM MEMBER – BURGER KING, LUTON AIRPORT
Pay Rate: £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour.
We have Fixed Term, Part Time(16hrs)roles available.
Hours of operation are 3am to 1am.Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal and free Parkingwhile on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with Burger King's menu and values. Understanding their offerings and what they stand for will help you engage with customers more effectively and show your enthusiasm during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role focuses on creating positive experiences, share specific examples of how you've made a difference for customers in previous roles.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Given the varied shifts, showing that you're willing to work during peak times, including weekends and late nights, can set you apart from other candidates.
✨Tip Number 4
Demonstrate your teamwork abilities. Share instances where you've successfully collaborated with others, as this role requires working closely with colleagues to ensure smooth operations.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position at Burger King. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personal Statement: Write a personal statement that showcases your enthusiasm for the role and your passion for customer service. Mention specific examples of how you've created positive experiences for others in previous roles or situations.
Highlight Relevant Experience: If you have previous experience in hospitality or customer service, make sure to highlight this in your CV. Use bullet points to clearly outline your responsibilities and achievements in those roles.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've positively impacted customers in previous jobs or experiences.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any past experiences where teamwork led to success, and show that you can contribute to a positive team environment.
✨Be Flexible and Adaptable
Given the varied hours of operation, it's important to convey your flexibility. Discuss your availability and willingness to work different shifts, including weekends and late nights, to show that you're ready to meet the demands of the job.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you'd handle specific customer situations. Think of scenarios where you provided excellent service or resolved issues effectively. This will demonstrate your ability to create feel-good moments for customers.
