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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, serving top brands like M&S and Starbucks in vibrant locations.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible hours across weekdays, weekends, and holidays.
We have Part Time (8hrs) roles available. Hours of operation are 5:30am to 7:00pm. Working flexibly across weekdays, weekends, bank and public holidays. Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU: As a Team Member, you will believe in the power of people & believe that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.
Team Member employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service expectations can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your people skills! Engage in conversations with friends or family about customer service experiences. This will help you articulate your passion for creating positive moments for customers when you get the chance to speak with us.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across various times, showing that you're adaptable and willing to work weekends and holidays can set you apart from other candidates.
✨Tip Number 4
Research the hospitality industry trends and customer service best practices. Being knowledgeable about current trends can help you engage in meaningful conversations during interviews and show your commitment to the role.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in hospitality. Mention specific examples of how you've created positive experiences for customers in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP Group
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your enthusiasm for the role and the company during the interview. Share examples of how you've created positive experiences for customers in the past.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others and contribute to a team environment. Highlight any previous experiences where teamwork led to success.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service situations. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this will showcase your ability to engage effectively with guests.
✨Understand the Brand
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Showing that you understand their values and what they offer can set you apart from other candidates and demonstrate your genuine interest in the role.
