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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand at Stansted Airport.
- Benefits: Earn £12.90 per hour plus extra for night shifts, with discounts and free parking.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Must be 18+, with a passion for people and great customer service.
- Other info: Enjoy award-winning training and career development opportunities.
TEAM MEMBER – GLOUCESTER STATION, CAFE LOCAL
Pay Rates: 12.21 per hour + an extra £1.20 per hour for hours worked between midnight and 6am, bringing your rate of pay to £13.41 per hour.
We have Part Time (8hrs) roles available.
Hours of operation are 5:30am to 7pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP Group
Contact Detail:
SSP Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SSP and their brands. Understanding their values and what they stand for will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show your personality! When you’re chatting with the interviewer, let your enthusiasm and passion for hospitality shine through. They want to see the real you and how you can bring that energy to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you’re excited about creating feel-good moments for our customers. A sprinkle of positivity can go a long way!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Member role. We love seeing how you can contribute to our buzzing environment at Tortilla, Stansted Airport!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our fantastic team.
How to prepare for a job interview at SSP Group
✨Know the Company
Before your interview, take some time to research SSP and their brands like M&S and Starbucks. Understanding their values and what they stand for will help you connect your own experiences to their mission, showing that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Team Member, your positivity is key! During the interview, let your passion for hospitality shine through. Share examples of how you've created great experiences for customers in the past, and express your excitement about making someone's day better at Tortilla.
✨Prepare for Situational Questions
Expect questions that assess how you handle customer interactions and teamwork. Think of specific scenarios where you’ve gone above and beyond for a customer or worked effectively with colleagues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part
Even though it’s a casual environment, dressing smartly can make a great first impression. Aim for a neat and tidy appearance that reflects the professionalism of the hospitality industry. It shows you care about the role and are ready to represent the brand well.